Title: User Selected Image Not Working
Last modified: August 21, 2016

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# User Selected Image Not Working

 *  Resolved [Ashley Roe](https://wordpress.org/support/users/joyfulthriftyhomegmailcom/)
 * (@joyfulthriftyhomegmailcom)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/user-selected-image-not-working/)
 * Until today I have been able to have my images as user selected to be pinned.
   Now it is suddenly not working that way. It will only allow the first image of
   a post to be pinned directly. I have tried deactivating all other plugins, clearing
   the browser cache and using a different browser. I have also deleted and reinstalled
   this plugin. Still, the user selected image option is not working. I even switched
   between both options in the pin it button settings, that didn’t work either. 
   I searched other posts on this topic and none of them have helped so far. Please
   let me know how I can fix this. Thanks.
 * Ashley @ wwww.joyfulthriftyhome.com
 * [http://wordpress.org/plugins/pinterest-pin-it-button/](http://wordpress.org/plugins/pinterest-pin-it-button/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Phil Derksen](https://wordpress.org/support/users/pderksen/)
 * (@pderksen)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/user-selected-image-not-working/#post-3975128)
 * Just checked your site and Pinterest image popup worked for me.
 * Have you tried the troubleshooting steps here?
 * [http://wordpress.org/plugins/pinterest-pin-it-button/faq/](http://wordpress.org/plugins/pinterest-pin-it-button/faq/)
   
   [http://pinterestplugin.com/pin-it-button-faq](http://pinterestplugin.com/pin-it-button-faq)
 *  [thefirstyearblog](https://wordpress.org/support/users/thefirstyearblog/)
 * (@thefirstyearblog)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/user-selected-image-not-working/#post-3975254)
 * I am having the exact same problem, the user is not able to select an image of
   their choice, the only image that shows up for them to pin is the first image
   on the page.
 * I have my settings set for user selects image from pop up and the code I inserted
   into my post is [pinit count=”horizontal”]
 * Thanks!
    Beth [http://thefirstyearblog.com](http://thefirstyearblog.com)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘User Selected Image Not Working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pinterest-pin-it-button_f5f5f5.svg)
 * [Pinterest "Pin It" Button](https://wordpress.org/plugins/pinterest-pin-it-button/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pinterest-pin-it-button/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pinterest-pin-it-button/)
 * [Active Topics](https://wordpress.org/support/plugin/pinterest-pin-it-button/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pinterest-pin-it-button/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pinterest-pin-it-button/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [thefirstyearblog](https://wordpress.org/support/users/thefirstyearblog/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/user-selected-image-not-working/#post-3975254)
 * Status: resolved