Title: User Security Error
Last modified: August 29, 2019

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# User Security Error

 *  Resolved [willcrm](https://wordpress.org/support/users/willcrm/)
 * (@willcrm)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/user-security-error/)
 * One of the websites users filled out our form and got the error “Form Submission
   couldn’t pass security check. Please try again” and I just want to know why this
   would happen and what we need to fix.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * (@alexacrm)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/user-security-error/#post-11912061)
 * Hi [@willcrm](https://wordpress.org/support/users/willcrm/)
 * is that a consistent error? Form submissions use nonce to deal with spoofing,
   if the submitted value does not match, that’s when this error is displayed. Sometimes
   third-party plugins may interfere.
 * If the error is persistent, let us know what versions of WordPress and the plugin
   are in use and what other plugins are installed, especially form plugins.
 * Thanks
    AlexaCRM
 *  Thread Starter [willcrm](https://wordpress.org/support/users/willcrm/)
 * (@willcrm)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/user-security-error/#post-11914279)
 * Hello and thank you for the response, the Error is infrequent but common our 
   other plugins are Elementor, Ninjaforms, and Envato Elements (Page Templates)
   and we are on wordpress version 5.2.3
 * Thank you and I hope to hear from you soon.
 *  Plugin Author [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * (@alexacrm)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/user-security-error/#post-11915858)
 * Hi [@willcrm](https://wordpress.org/support/users/willcrm/)
 * are there by any chance other forms on the page being submitted?
 * If you’re using [twig forms](https://docs.alexacrm.com/wpcrm/twig/#forms), we
   have an additional `key` property to deal with multiple forms.
 * Are you using Ninja form integration or CRM forms? Can you paste a page snippet
   that generates the form?
 * Thanks
    George
 *  Thread Starter [willcrm](https://wordpress.org/support/users/willcrm/)
 * (@willcrm)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/user-security-error/#post-11917925)
 * We are using CRM forms and only one form is on the page, the other crm form is
   on a separate page. The code snippet we are using to generate the form is:
 * [msdyncrm_form entity=”lead” name=”*SUV Lead” mode=”create” default=”{leadsourcecode:
   928380002}” message=”Thank you for Applying. We will be in touch” hide_form=”
   true” ]
 * I only mentioned Ninja forms as it was one of the items on the website (but not
   on the specific page holding the CRM form)
 *  Plugin Author [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * (@alexacrm)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/user-security-error/#post-11919673)
 * [@willcrm](https://wordpress.org/support/users/willcrm/)
 * everything looks fine, is there a possibility that the user clicks multiple times
   or double-clicks the submit button? That potentially could cause the problem.
   Try adding a bit of javascript on submit that disables the submit button – that
   should stop users clicking multiple times.
 * Let us know if it helps
    George

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘User Security Error’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/user-security-error/#post-11919673)
 * Status: resolved