Support » Plugin: amr users » User Roles not Updating

  • Hi – great plugin!
    Up until recently the User Lists was working fine, but now i see that the Roles in AMR are not synced to Roles in Ultimate Member. although they have recently updated the plugin, i see that the previous roles are still synced, only ones recently changed are not. I have tried rebuilding the cache many times, also deactivating & reactivating, bit no luck 🙁

    The page I need help with: [log in to see the link]

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  • Plugin Author anmari

    (@anmari)

    Hi
    The plugin lists the wordpress roles from the wordpress user roles.

    Either you are reporting on the ‘first role’ only which may not include the ultimate member roles – use the ‘roles’ field rather to see all roles,
    OR
    Ultimate member are storing their roles somewhere else.
    Look in phpmyadmin user meta table for wp_capabilities and see what roles are actually in the database.

    The page url you listed requires login so not possible to see which field you are using.

Viewing 1 replies (of 1 total)
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