Support » Plugin: Ecwid Ecommerce Shopping Cart » User Roles

  • Resolved jebswebs

    (@jebswebs)


    A client wants to “try” Ecwid on their company WordPress site which I developed for them. Currently, the client only has Editor level of user role and I am reluctant to allow an untrained person to have an super Admin account. Does the management of this product require an Admin user role account level?

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  • Plugin Support Ecwid Customer Care

    (@ecwid_team)

    Hi there,
    Thanks for reaching out.
    To have access to Ecwid Control Panel one needs to have Administrator rights. The user with the Editor role will only be able to reach the settings of the store page and manage the display of the widgets.
    For example, if they go to the Pages > Store Page > Edit Store they will be able to choose whether to show search, minicart, and category widgets or not and what category should be displayed as the default one.
    Hope the above explanation helps. If you have any questions — feel free to contact our support team directly at https://support.ecwid.com/hc/en-us/requests/new#contact

    Plugin Support Ecwid Customer Care

    (@ecwid_team)

    In addition to the above, we would like to tell you about other ways to enable your client to test Ecwid features.
    You can provide your client with the login and password from your Ecwid account and ask them to login via my.ecwid.com page.
    In case you do not have a password or cannot remember it you can just click the corresponding section on the log in page and you will receive the email with a link to reset it.
    Besides you can create a staff account for your client using the following instruction https://support.ecwid.com/hc/en-us/articles/115005648365-Adding-staff-accounts-to-your-store-team#q=single%20sign%20on&page=1
    Thus, your client will be able to play with the store settings and see if the product suits them without accessing your WordPress admin area.
    Hope one of the solutions suits you.
    Do not hesitate to contact us at https://support.ecwid.com/hc/en-us/requests/new#contact in case any questions pop up.

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