User role specific to view orders

  • Resolved patrickallairmedia

    (@patrickallairmedia)


    2 years, 9 months ago

    Hi, I have two pickup locations and on checkout they can choose which pickup location to choose from as a shipping method. I was wondering the best way to go about only showing specific status’s as well as only showing the orders that are sent to the store per user role. I have two user roles set for two different users that will manage their pickup orders for their store but I can’t figure out how to only show orders specific to their store when they check.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Stef

    (@serafinnyc)

    2 years, 9 months ago

    That’s a good. Love these challenging request. The best approach is to create two local pickups in the backend and add the appropriate zip codes or wildcard it.

    There are also some really good plugins out there that I think might do the trick in assisting

    Local Pickup Plus

    Advance Local Pickup

    And some light reading here

    Plugin Support abwaita a11n

    (@abwaita)

    2 years, 9 months ago

    Hi @patrickallairmedia,

    The Local Pickup Plus plugin comes with such functionality to notify certain recipients when an order is to be picked from a certain location.

    You can read more from the documentation, but feel free to create a ticket with us if you have any queries about it.

    Thanks.

    Thread Starter patrickallairmedia

    (@patrickallairmedia)

    2 years, 9 months ago

    Thanks @serafinnyc and @abwaita, so I’ve tried local pickup plus and it seems pretty good but doesn’t fully cover what I am trying to accomplish as it only sends out notifications for new order emails.

    So currently I am also using woocommerce status manager plugin to create custom status’s and custom emails.

    I also have code set up to go directly to the custom pickup status depending on which shipping location they choose so I do get the correct email currently and the status change works correctly as well. I am just running into the issue is that since I am skipping new orders/processing I don’t know how to send a notification email to another email if the Pickup status has been triggered.

    The other issue is how to limit status’s and orders depending on the user role. I’ve tried a few codes online but I see that my woocommerce status manager plugin is preventing the codes from working so I feel I need to contact both woocommerce status manager plugin and local pickup plus support to see if they have any suggestions on how to proceed.

    But if anyone has any suggestions that would be great, thanks!

    3 Sons Development – a11n

    (@3sonsdevelopment)

    2 years, 8 months ago

    Hi @patrickallairmedia,

    Getting in touch with the makers of Local Pickup Plus and Order Status Manager sounds like a good next move. They’re created by the same developer so they’ll be able to help with both of these together.

    You can open up a new ticket here. Make sure to select Local Pickup Plus or Order Status Manager as the product you’re working with.

    https://woocommerce.com/my-account/create-a-ticket/

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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