Support » Fixing WordPress » User Registration “Suspected bot” Error Message

  • I’m running WordPress 4.6.1 on BlueHost and am having problems with user’s registering. When a user attempts to register they get a “Suspected bot” error message. My BlueHost account is Basic Web Hosting with Domain Privacy Protection, Domain Name Registration, and Sitelock Security-Lite. The BlueHost representative told me the problem is with WordPress versus BlueHost. I believe the only active plugin on my WordPress installation is MOJO Marketplace. I’d greatly appreciate it if someone could tell me how to fix the problem I’m having with user registration.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    to rule out any plugin/theme specific conflict, try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    resetting the plugins folder by FTP. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Tara: Thanks for the tip. I disabled the MOJO Marketplace plugin and that seems to have fixed the problem. Now if I could only figure out how to install an SSL certificate to protect user information during the registration process.

    Moderator t-p

    (@t-p)

    Thanks for the tip. I disabled the MOJO Marketplace plugin and that seems to have fixed the problem.

    Glad to know it 🙂

    Now if I could only figure out how to install an SSL certificate to protect user information during the registration process.

    Tutorial:

    How to Add SSL and HTTPS in WordPress

    Plugin:
    https://wordpress.org/plugins/really-simple-ssl/

    jay7134

    (@jay7134)

    Superb! I have same issue and just disabled the MOJO Marketplace plugin.

    same issue here, this worked!

    Thanks, I deactivated MOJO plugin and don’t see the error message now. But, encountered below error messages. Please assist here.
    Thanks heap in advance.

    Warning: Missing argument 2 for Endurance_Page_Cache::comment(), called in /home1/woopwoo1/public_html/hello/wp-includes/class-wp-hook.php on line 300 and defined in /home1/woopwoo1/public_html/hello/wp-content/mu-plugins/endurance-page-cache.php on line 167

    Warning: Cannot modify header information – headers already sent by (output started at /home1/woopwoo1/public_html/hello/wp-content/mu-plugins/endurance-page-cache.php:167) in /home1/woopwoo1/public_html/hello/wp-includes/comment.php on line 531

    Warning: Cannot modify header information – headers already sent by (output started at /home1/woopwoo1/public_html/hello/wp-content/mu-plugins/endurance-page-cache.php:167) in /home1/woopwoo1/public_html/hello/wp-includes/comment.php on line 532

    Warning: Cannot modify header information – headers already sent by (output started at /home1/woopwoo1/public_html/hello/wp-content/mu-plugins/endurance-page-cache.php:167) in /home1/woopwoo1/public_html/hello/wp-includes/comment.php on line 533

    Warning: Cannot modify header information – headers already sent by (output started at /home1/woopwoo1/public_html/hello/wp-content/mu-plugins/endurance-page-cache.php:167) in /home1/woopwoo1/public_html/hello/wp-includes/pluggable.php on line 1210

    • This reply was modified 2 months, 2 weeks ago by  woopwoopgroup.
    Moderator t-p

    (@t-p)

    Side note to @woopwoopgroup,

    If you noticed it has been over 9 months since the OP replied!!

    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic.

    This topic closed.

Viewing 7 replies - 1 through 7 (of 7 total)
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