Title: User registration problem
Last modified: February 8, 2018

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# User registration problem

 *  Resolved [Jussi](https://wordpress.org/support/users/jussibus/)
 * (@jussibus)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/)
 * Hi!
 * When a user registers on WP, the user added (by WP w3all phpBB plugin) to phpBB
   is not a member in any group. So when the user is logged in to phpBB she does
   not see any forums and phpBB says “This board has no forums.”. The user must 
   be added to the Registered users group in order to see the forums. Is it possible
   to add the user automatically to the Registered users group in phpBB? Or can 
   this issue be solved in other way?
 * Similar issue is present also when the user is registered on the phpBB side. 
   The user added (by WP w3all phpBB plugin) to WP has now user level “contributor”.
   It should be “subscriber” I think.
 * Anybody have ideas how to solve these issues? Much appreciated!
 * Cheers, Jussi

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [Jussi](https://wordpress.org/support/users/jussibus/)
 * (@jussibus)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9951650)
 * One thing more: I can see from the source code that the WP w3all phpBB plugin
   inserts the user to phpBB groups id 2 and 7. What are they? In my phpBB installation
   there are groups starting from id 385. Any ideas what is going on?
    -  This reply was modified 8 years, 3 months ago by [Jussi](https://wordpress.org/support/users/jussibus/).
 *  Plugin Author [axew3](https://wordpress.org/support/users/axewww/)
 * (@axewww)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9951685)
 * 2 – 7 -> phpBB -> registered default group
    users are added as default **Registered
   users** group in phpBB, which you can’t change. as asked above, to resolve you
   should:
 * open phpBB ACP
    open tab users and groups choose -> _Group forum permissions_
   from menu Then choose from Look up usergroup: Registered Users select all forums
   and submit Then apply proper view permissions for each forum.
    -  This reply was modified 8 years, 3 months ago by [axew3](https://wordpress.org/support/users/axewww/).
 *  Thread Starter [Jussi](https://wordpress.org/support/users/jussibus/)
 * (@jussibus)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9951710)
 * Thanks for the reply!
 * So you mean the problem is that my installation of phpBB the default groups are
   with wrong ids?
 * By modifying the group forum permissions I don’t know how it can help in my situation.
   The registered users have already the permissions needed. The problem is that
   the new users don’t belong to any group as the plugin tries to insert them to
   groups id 2 and 7. They don’t exist in my installation.
 *  Plugin Author [axew3](https://wordpress.org/support/users/axewww/)
 * (@axewww)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9951933)
 * this help?
    [https://www.phpbb.com/community/viewtopic.php?f=46&t=1997725#p12130025](https://www.phpbb.com/community/viewtopic.php?f=46&t=1997725#p12130025)
   let know
 *  Thread Starter [Jussi](https://wordpress.org/support/users/jussibus/)
 * (@jussibus)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9952189)
 * Well not really. I think the main issue is that the default registered group 
   ids are 387 and 392 in my phpBB installation. To work with the WP w3all phpBB
   plugin they should be 2 and 7.
 * Possible fixes:
 * 1) in WP w3all phpBB plugin: to have a filter or config variables for default
   registered group ids (to have something else than 2 and 7).
 * 2) in phpBB: show forums even though user is not belonging to any group in phpBB.
   Don’t know if this is possible.
 *  Plugin Author [axew3](https://wordpress.org/support/users/axewww/)
 * (@axewww)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9952470)
 * OK thank for the feedback in this way, that help me to understand.
 * > I think the main issue is that the default registered group ids are 387 and
   > 392 in my phpBB installation
 * here i’m little confused: is see Registered group is a default phpBB group that
   exist and can’t be removed, i so think you should have it or i’ve not understand
   the phpBB documentation about this (or how it is managed by phpBB).
 * > open phpBB ACP
   >  open tab users and groups choose -> Group forum permissions
   > from menu Then choose from Look up usergroup: Registered Users
 * you do not see Registered users group on list?
    Assuming that you have the Registered
   group in phpBB, but maybe i’m wrong, setting Forum view permission for _Registered
   Group_ they should view forums. Isn’t it? I’ve not exactly understand how you
   achieve this
 * > registered group ids are 387 and 392 in my phpBB installation
 * it is a behavior of an installed mod?
 * > 1) in WP w3all phpBB plugin: to have a filter or config variables for default
   > registered group ids (to have something else than 2 and 7).
 * i have think to something that should display available phpBB Groups, where will
   be possible to select a default group where the new WP user should be added by
   default. But after i’ve not get any report about this possible issue that i’ve
   suppose come out if wrong settings about Gropus and Permissions in phpBB.
 * > in phpBB: show forums even though user is not belonging to any group in phpBB.
   > Don’t know if this is possible.
 * an user that not belong to any usergroup is a guest that make non sense, and 
   of course a guest can view, and also post without restrictions.
    I’m around this
   to understand better, because maybe it has been coded basing the concept to default
   values, and may the code of course can be improved in case …
 * in my installation i cannot remove the Registered user group, which belong to
   Pre-defined groups, so asking my self:
    how you’ve setup to be default on registration
   the other group? how you have remove the Registered users group (that should 
   exist)?
    -  This reply was modified 8 years, 3 months ago by [axew3](https://wordpress.org/support/users/axewww/).
 *  Plugin Author [axew3](https://wordpress.org/support/users/axewww/)
 * (@axewww)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9952629)
 * p.s
    When you have create the group you say, you should have set a Group rank
   for this Group: which value you’ve setup, if you’ve setup one? i think this can
   be achieved also by setting up on Users and Groups Tab -> User Ranks, which can
   be used to promote an user to a specific rank, when have a specified numbers 
   of posts, maybe 0, and then setting up on _Manage Groups_ -> _Your Group_, this
   rank to move this user automatically into this group. Hope my bad Eng has been
   sufficient clear and to be on same page.

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

 * [group](https://wordpress.org/support/topic-tag/group/)
 * [Registration](https://wordpress.org/support/topic-tag/registration/)
 * [role](https://wordpress.org/support/topic-tag/role/)

 * 7 replies
 * 2 participants
 * Last reply from: [axew3](https://wordpress.org/support/users/axewww/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/user-registration-problem-7/#post-9952629)
 * Status: resolved