Title: User Problem
Last modified: January 24, 2017

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# User Problem

 *  Resolved [Liquidpen](https://wordpress.org/support/users/liquidpen/)
 * (@liquidpen)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/user-problem-2/)
 * I had just installed the free version and it works all well and fine.. However
   I did notice one issue.. In the chat console If multiple user connect it groups
   them together. It doesn’t seperate users even in the chat windows
    You can see
   other user conversion.. Is this because free version?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/user-problem-2/#post-8700983)
 * Hi [@liquidpen](https://wordpress.org/support/users/liquidpen/),
    sorry for the
   delay. You are reporting a very strange issue. Could you try to create a new 
   Firebase app and retry?
 * Let us know.
 * Regards
 *  Thread Starter [Liquidpen](https://wordpress.org/support/users/liquidpen/)
 * (@liquidpen)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/user-problem-2/#post-8702105)
 * I got it figured out. Was a difference between paid and free.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘User Problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/yith-live-chat_c6e6f3.svg)
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 * 2 replies
 * 2 participants
 * Last reply from: [Liquidpen](https://wordpress.org/support/users/liquidpen/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/user-problem-2/#post-8702105)
 * Status: resolved