Title: User Pic Upload Last modified: August 15, 2025 --- # User Pic Upload * Resolved [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/) * Hi, * i have a problem with upload a UserProfilePic in our “Mitglieder”-Section. * Upload works fine, Permissions are right and the uploaded pic is in the right Directory. The generation of 4 Versions from that Pic (diffrent Resolutions) works also. * But, it dosent show on the Profilepage. Only a white placeholder. * I Try diffrent browsers, clear cache, check permissen, do the plugin-conflict- test, change theme to twenty-twentyfive, nothing solve the problem. * I use the Free Astra Theme and i have no Caching Plugin. * I also test withe al my plugins deactivated, no effect. * Upload a Titlepic works fine. * What can i do to solve the problem. * Greetings from Germany * Torsten - This topic was modified 10 months ago by [megafoxy](https://wordpress.org/support/users/megafoxy/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-pic-upload%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/user-pic-upload/page/2/?output_format=md) [→](https://wordpress.org/support/topic/user-pic-upload/page/2/?output_format=md) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600114) * [@megafoxy](https://wordpress.org/support/users/megafoxy/) * Have you tried to replace your Astra Theme with a default WP theme like “Twenty Twenty-Four” ? * Thread Starter [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600128) * Yes, dosen’t work with “Twenty Twenty-Four” or with “Twenty Twenty-Five” or “ Twenty Twenty-Three” on diffrent Browsers. I also try diffrent jpg Pictures. - This reply was modified 10 months ago by [megafoxy](https://wordpress.org/support/users/megafoxy/). * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600162) * [@megafoxy](https://wordpress.org/support/users/megafoxy/) * Do you have a Web hosting Firewall/Security application active like “Mod Security”? * Thread Starter [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600170) * I have disable that option at my Webspace. Ther are no Errors in the logs. * The Settings have no effect. Test on diffrent Browsers, always clear the cache. * Settings for Titelpicture and Titelpicture itself, works well. - This reply was modified 10 months ago by [megafoxy](https://wordpress.org/support/users/megafoxy/). - This reply was modified 10 months ago by [megafoxy](https://wordpress.org/support/users/megafoxy/). * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600177) * [@megafoxy](https://wordpress.org/support/users/megafoxy/) * Try to change the “Profile Permalink Base” to “User ID” at UM Settings -> General- > Users * Thread Starter [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600183) * Change done. Dont work. * Other Seetings (First name.. with “dot”) (unique Hash…) (User-Id) (Username) dont work also. - This reply was modified 10 months ago by [megafoxy](https://wordpress.org/support/users/megafoxy/). * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600201) * [@megafoxy](https://wordpress.org/support/users/megafoxy/) * > Ther are no Errors in the logs. * Try to enable PHP error logging and make a profile photo upload. * [https://docs.ultimatemember.com/article/1751-enable-debug-logging](https://docs.ultimatemember.com/article/1751-enable-debug-logging) * You will probably get a PHP log file with notices and errors in this file: `.../ wp-content/debug.log` * Post the content of this file here in the Forum. You can remove any parts of text with your domain info. * For best formatting use the Forum’s `CODE` format. * Thread Starter [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600236) * I enable Logging in the wp-config.php how the instructions from that side tell me. * Load some ProfilePic up and so on…. * Ther is no debug.log in /wp-content ? * Thread Starter [megafoxy](https://wordpress.org/support/users/megafoxy/) * (@megafoxy) * [10 months ago](https://wordpress.org/support/topic/user-pic-upload/#post-18600255) * i dont know if it helps: Chrome Console tells following: * Incorrect use of