Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter johnc1979

    (@johnc1979)

    A little more info. After trying this I disabled all plugins except for ultimate member, UM captcha and UM ONline Users. One one of my staging sites it worked, but the other didn’t. With the site that did work I started to activate the plugins one by one and trying the user page again. All of a sudden I got the 404 page again, so I disabled all plugins again. This time it only gave the 404 page.
    I don’t know if this is worth reporting, but I tried saving the permalinks when this started. In Chrome when I saved the permalinks it kept giving a 404 error. In Firefox it would display the page correctly, but only once. If any user went to a user page after saving the permalinks it would give the correct page, but to my knowledge only in firefox, then only give a 404 page after that.
    I don’t know what to do, and will not update the production site until this problem is solved.
    Thanks

    Plugin Author Ultimate Member

    (@ultimatemember)

    What permalink structure are you using? Also can you provide a link to one of your site’s users.

    Thanks

    Thread Starter johnc1979

    (@johnc1979)

    Hi,

    It’s currently set on Month and name http://f08.001.myftpupload.com/2015/04/sample-post/

    I deleted both staging sites just in case there was a problem with the staging sites themselves and not the plugin and tried it again. So it was basically the production site as it is and is working. When I updated the plugin it returned exactly the same 404 error.

    Here is one of the profile pages. I’m just using the standard profile builder form.

    http://f08.001.myftpupload.com/profile/getitoffyourchest/

    I hope this can be solved. I love how well the plugin looks and functions, and I want to buy some extensions for it too.

    Plugin Author Ultimate Member

    (@ultimatemember)

    There’s no way we can know what’s wrong without private access to site. If you want to have this checked sign up on our forum:

    https://ultimatemember.com/forums/

    mystyleplatform

    (@mystyleplatform)

    I had this issue and it was resolved in the Advanced settings by turning off the setting that disables rewrite rules on every page load.

Viewing 5 replies - 1 through 5 (of 5 total)
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