Title: User options missing and redirection issue
Last modified: January 23, 2019

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# User options missing and redirection issue

 *  Resolved [LeonFletcher](https://wordpress.org/support/users/leonfletcher/)
 * (@leonfletcher)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/user-options-missing-and-redirection-issue/)
 * Hello,
 * Recently had to disable due to several issues I’m having.
 * For one, it doesn’t seem like there is a way for users to edit their descriptions
   or cover photos. Is this supposed to be added manually, if so how do I do so?
 * Additionally, when logged in, anywhere you go to on the website redirects to 
   the user page, meaning it is impossible to look through any content while logged
   in.
 * Please help.
 * Thanks
    Leon

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/user-options-missing-and-redirection-issue/#post-11122344)
 * Hi [@leonfletcher](https://wordpress.org/support/users/leonfletcher/),
 * What version of the Ultimate member you have installed on your site?
    It looks
   like a conflict with your theme or one of your plugins. You shouldn’t experience
   any issues with editing user descriptions or cover photos. Please clarify what
   error do you see when trying to edit these fields. Do a quick conflict test and
   see if it helps. Here is the [doc on how to do a conflict](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   test if you are not sure how to do it.
 * Check access settings of your user role because it looks like you’ve restricted
   the access to other pages. You can check access settings in Ultimate member -
   > Settings -> Access section.
 * Regards.
 *  Thread Starter [LeonFletcher](https://wordpress.org/support/users/leonfletcher/)
 * (@leonfletcher)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/user-options-missing-and-redirection-issue/#post-11122488)
 * Thank you for the reply!
 * I figured out what the issue is, turns out the majority of members on my site(
   including the test account I was using) had no defined role hence had no proper
   permissions as far as UM is regarded.
 * Just switched everyone to subscriber and everything is working perfectly now 
   🙂
 * Thanks for the great plugin 🙂
    Leon

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘User options missing and redirection issue’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [LeonFletcher](https://wordpress.org/support/users/leonfletcher/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/user-options-missing-and-redirection-issue/#post-11122488)
 * Status: resolved