Title: User not registered
Last modified: March 30, 2020

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# User not registered

 *  ResolvedPlugin Author [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * (@justinticktock)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/)
 * Hi [@rammsah30](https://wordpress.org/support/users/rammsah30/)
 * I see that you posted the following on a review…
 * “The new registered user have not received the notification email (that needs
   to be confirmed by user). Thus, user is literally not registered.”
 * If this statement is a problem for you We can discuss here if you need help.
   
   Have you tried and confirmed that your multisite Network registers the user ok
   without the NSUR plug-in active so that would check registration under the default
   way WordPress registers users is working. It would be good to know this works
   for you before looking at the NSUR plugin.
    -  This topic was modified 6 years, 3 months ago by [Justin Fletcher](https://wordpress.org/support/users/justinticktock/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [rammsah30](https://wordpress.org/support/users/rammsah30/)
 * (@rammsah30)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12603465)
 * Thanks Justin,
    User was able to complete the first step (i.e initiate the reistration).
   In second step, an email was to be sent to user. Upon clicking the email, user
   registration process would have completed, without any manual intervention. However,
   the email wasn’t delivered.
 * User was showing under pending confirmation queue. As admin, we went there and
   approved the user manually. Now user registration is complete.
 * But the original issue is still unsolved. We want automated confirmation email
   delivery and automated registration.
 *  Plugin Author [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * (@justinticktock)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12603680)
 * Can you de-activate the NSUR plug-in and confirm that the email is set with WordPress
   working normally as a Network ?
 *  Plugin Author [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * (@justinticktock)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12606820)
 * [@rammsah30](https://wordpress.org/support/users/rammsah30/) let me know when
   what happens if you get chance to de-activate the NSUR plug-in and confirm that
   the email is set with WordPress working normally as a Network.
 *  [rammsah30](https://wordpress.org/support/users/rammsah30/)
 * (@rammsah30)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12614547)
 * Unfortunately, even without this plugin, registration activation email is not
   sent. I was hoping, this plugin might have separate email channel to support,
   if any. or if know any solution.
 * Activation email is delivered in gmail. Issue is with Yahoo.
 *  Plugin Author [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * (@justinticktock)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12615482)
 * Ok I think your finding the problem, if you fix the default WP install before
   activating NSUR then you will know better where issues come from.
 * Also when you manage to resolve WP without NSUR please do come back to update
   this support request if NSUR gives you any new problems.
 *  [rammsah30](https://wordpress.org/support/users/rammsah30/)
 * (@rammsah30)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12629210)
 * I have to use Thirdparty service mailgun for email notification. Issue with default
   mailing service of hosting.
 *  Plugin Author [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * (@justinticktock)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12629561)
 * Thanks for the information.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘User not registered’ is closed to new replies.

 * ![](https://ps.w.org/network-subsite-user-registration/assets/icon-256x256.png?
   rev=1612217)
 * [Network Subsite User Registration](https://wordpress.org/plugins/network-subsite-user-registration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/network-subsite-user-registration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/network-subsite-user-registration/)
 * [Active Topics](https://wordpress.org/support/plugin/network-subsite-user-registration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/network-subsite-user-registration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/network-subsite-user-registration/reviews/)

## Tags

 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 7 replies
 * 2 participants
 * Last reply from: [Justin Fletcher](https://wordpress.org/support/users/justinticktock/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/user-not-registered-3/#post-12629561)
 * Status: resolved