User Name is in Database, but can't login
I set up a WordPress site for a client and then they hired a marketing person to work on their site for them.
They contacted me today to say no one could login. I tried and had the same experience.
I tried the “Forgot your password?” option but it told me that my user name and email address was not registered.
I looked at the DB and everyone’s usernames and email addresses, passwords, etc… are there.
Anyone have any ideas what might be happening here and what I need to do to fix it?
Thanks so much!
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