Support » Plugin: iThemes Security (formerly Better WP Security) » User locked out even not in the table

  • I got one user got lockout due to too many failed login attempts. But when I release the lockout, the user still cannot login with same ‘too many failed login attempts.’ reason.

    I got into the _itsec_lockouts table, the user is not in the table. So, that’s mean he is not locked out right? But anyway I still delete all brute force lock out entries. But still, not working.

    This happened to that particular user only, I have no clue at all.
    Are there any plugin that will cause this problem such as cahce plugins?

    https://wordpress.org/plugins/better-wp-security/

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