user list empty

pcnet38
(@pcnet38)

4 years, 2 months ago

Hello,

when i want to send an sms from the wp user list (send to : WP user), it tells me no phone number available (0 Users have mobile number)

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Mostafa Soufi
(@mostafas1990)

4 years, 2 months ago

Hi,

Please make sure the mobile field option is enabled in the WP-SMS’s settings page.

Thread Starter pcnet38
(@pcnet38)

4 years, 2 months ago

Hi,

thanks for your answer.
Yes, in settings/features the checkbox “Add Mobile number field” is check

Plugin Author Mostafa Soufi
(@mostafas1990)

4 years, 2 months ago

Make sure how many users have the mobile number in their profile

Thread Starter pcnet38
(@pcnet38)

4 years, 2 months ago

For test i have create 3 users with phone number
Plugin Author Mostafa Soufi
(@mostafas1990)

4 years, 2 months ago
Please execute the below query in your MySQL and make sure there are the result of not
```
SELECT * FROMwp_usermetaWHEREmeta_keyLIKE 'mobile'
```
- This reply was modified 4 years, 2 months ago by Mostafa Soufi.
- This reply was modified 4 years, 2 months ago by Mostafa Soufi.
- This reply was modified 4 years, 2 months ago by Mostafa Soufi.
- This reply was modified 4 years, 2 months ago by Mostafa Soufi.
Thread Starter pcnet38
(@pcnet38)

4 years, 2 months ago

meta_key ‘mobile’ not exist, i think the good meta_key is ‘billing_phone’

Plugin Author Mostafa Soufi
(@mostafas1990)

4 years, 1 month ago

Do you use the WooCommerce?

Thread Starter pcnet38
(@pcnet38)

4 years, 1 month ago

No, i don’t use WooCommerce

Plugin Author Mostafa Soufi
(@mostafas1990)

4 years, 1 month ago

Go to your profile and update your mobile field and then execute the above query again.

then let me know about the result.

Viewing 9 replies - 1 through 9 (of 9 total)

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