Support » Plugin: WP-Live Chat by 3CX » “User is browsing” message is being sent to user

  • Resolved w-sky

    (@w-sky)


    Hello there,

    when a chat is active and the user is browsing to another page on our website, or when he reloads the current page, he will see the message “User is browsing …” and the page he just opened. Which I guess should only be visible to the agent?

    Using WP-Live Chat by 3CX 8.1.4 with OnPremise mode, WordPress 5.3

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wp3cx

    (@wp3cx)

    Hi w-sky,

    Thanks for reporting. We will check this and get back to you.

    Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello @w-sky, we just released version 8.1.5 with a fix for this issue. “User is browsing” messages are not sent to user anymore.
    Let us know!

    w-sky

    (@w-sky)

    Yes, the problem is solved and these messages are only visible to the chat agent. 🙂

    Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)
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