Support » Plugin: Gallery by BestWebSoft » User Interface display broken

  • Resolved Vincent Veeger

    (@vincent-veeger)



    After updating from v. 4.3.5 to v. 4.3.7 site-display is ok but in the backend while opening a gallery the display (both in grid and list-mode) is not correct. Also images are not sorted here as set in settings (filename in my case).

    Please give me an email-address if you want a screenshot of the problem.

    https://wordpress.org/plugins/gallery-plugin/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    You can create a private ticket on our support forum (http://support.bestwebsoft.com/hc/en-us/requests/new), where you’ll be able to attach a screenshot.

    “in the backend while opening a gallery the display (both in grid and list-mode) is not correct” – please try to clear the cache of your browser (Ctrl+F5 for most browsers).

    “Also images are not sorted here as set in settings (filename in my case)” – please specify where exactly you’re checking the sorting result? This option works only in the front end. You can re-order images in your gallery using drag and drop in the back end.

    Best Regards,
    BestWebSoft Support Team

    Vincent Veeger

    (@vincent-veeger)

    Thanks a lot, 4.4.8 solved everything.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Vincent,

    We’re glad that everything is fine now. Please feel free to contact our support team with any questions in future.

    Have a Great Day!

    Sincerely,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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