Title: User Forbidden Error Code on Registration
Last modified: August 22, 2016

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# User Forbidden Error Code on Registration

 *  Resolved [heatherrochelle](https://wordpress.org/support/users/heatherrochelle/)
 * (@heatherrochelle)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/user-forbidden-error-code-on-registration/)
 * Customer receiving error:
 * I just did the update and about an hour later someone, I know, tried to register
   for an event using our website and received this error instead of being able 
   to register:
 * *** User forbidden. You submitted too quickly. You may try again in a few seconds.
   Request number 43dec6c85c665f094353c889212da93a. Antispam service cleantalk.org.***
 * She tried 3 times — waiting in between.
 * Registration was working fine before this — I’m not sure if it’s the update or
   if she was spammed by error somewhere along the line. Please help. Thanks!
 * [https://wordpress.org/plugins/cleantalk-spam-protect/](https://wordpress.org/plugins/cleantalk-spam-protect/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * (@shagimuratov)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/user-forbidden-error-code-on-registration/#post-5235695)
 * Hi,
 * It looks like issue caused by update, I’m not sure but it looks like the plugin
   can’t store some user data in PHP sessions.
 * Any way, I’ve changed servers logic to resolve this issue. Lets see how it will
   work for a few days.
 * Thank you for the report and I’m sorry for this issue.

Viewing 1 replies (of 1 total)

The topic ‘User Forbidden Error Code on Registration’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
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## Tags

 * [error code](https://wordpress.org/support/topic-tag/error-code/)

 * 1 reply
 * 2 participants
 * Last reply from: [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/user-forbidden-error-code-on-registration/#post-5235695)
 * Status: resolved