Title: User Filter Not Working
Last modified: August 22, 2016

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# User Filter Not Working

 *  Resolved [P3Designs](https://wordpress.org/support/users/p3designs/)
 * (@p3designs)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/user-filter-not-working/)
 * Hi there,
 * Firstly love this plugin, but one of the key features is not working properly.
   The filter isn’t working. So when I try and filter to show all “pending” users
   for example, it shows no users. Same goes for “approved” or denied”.
 * Is there any way to fix this?
 * Looking forward to hearing back and if anyone else is having the same problem?
   
   ~ Daniel
 * [https://wordpress.org/plugins/new-user-approve/](https://wordpress.org/plugins/new-user-approve/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Josh Harrison](https://wordpress.org/support/users/picklewagon/)
 * (@picklewagon)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/user-filter-not-working/#post-5655715)
 * On which page is the filter not working correctly? The /wp-admin/users.php?page
   =new-user-approve-admin screen or the /wp-admin/users.php screen?
 *  Thread Starter [P3Designs](https://wordpress.org/support/users/p3designs/)
 * (@p3designs)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/user-filter-not-working/#post-5655730)
 * Hi Josh,
 * It’s the filter in the wp-admin/users.php screen. Running WP 4.1. So when you
   select pending or whatever from the drop down and click filter, it comes up again
   says “No matching users were found.” doesn’t matter which option you select and
   on my site all of them have users within them.
 * It’s a great plugin though mate, very useful! Would be good to get the filter
   going though. 😀
 * Kind regards,
    ~ Daniel
 *  [Josh Harrison](https://wordpress.org/support/users/picklewagon/)
 * (@picklewagon)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/user-filter-not-working/#post-5655787)
 * I can’t think of any reason why the filters would not be working. Here are a 
   few things I am curious about though:
    - What is the URL of the page with the filters applied?
    - Have you tried to disable all other plugins and then applied the filters? 
      There is a good chance that another plugin is in conflict with the NUA plugin.
      If there is, I’d be happy to figure out a solution so you can use the NUA 
      plugin.
 *  Thread Starter [P3Designs](https://wordpress.org/support/users/p3designs/)
 * (@p3designs)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/user-filter-not-working/#post-5655797)
 * Hi Josh,
 * The url of the page with the ‘denied’ filter applied is:
    [http://www.DOMAIN.COM/wp-admin/users.php?s&action=-1&new_role&pw-status-query-submit=Filter&new_user_approve_filter=denied&paged=1&action2=-1](http://www.DOMAIN.COM/wp-admin/users.php?s&action=-1&new_role&pw-status-query-submit=Filter&new_user_approve_filter=denied&paged=1&action2=-1)
 * There are denied users there but it simply says “No matching users were found.”
 * I haven’t disabled all other plugins and tested this yet as the site in question
   has a decent amount of regular traffic and I don’t have a sandbox in place. Its
   a project I volunteer for and thus I’m time short as it is, which is why there’s
   no sandbox for it at this stage.
 * Hopefully the above url may point something out. I can also give you a list of
   all active plugins if you like? In case one of them stands out as having caused
   conflicts in the past or something.
 * Let me know what you want me to do next, I’ll do what I can to work through this
   and get it working. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘User Filter Not Working’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

## Tags

 * [approved](https://wordpress.org/support/topic-tag/approved/)
 * [denied](https://wordpress.org/support/topic-tag/denied/)
 * [filter](https://wordpress.org/support/topic-tag/filter/)
 * [pending](https://wordpress.org/support/topic-tag/pending/)

 * 4 replies
 * 2 participants
 * Last reply from: [P3Designs](https://wordpress.org/support/users/p3designs/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/user-filter-not-working/#post-5655797)
 * Status: resolved