Ninja Forms
[resolved] User E-mail does not send (6 posts)

  1. Thames1412
    Posted 1 year ago #

    Though the form submits properly and the admin is notified of the information, the user is not sent the e-mail.

    "Is this an e-mail address?" has been checked under Field Settings.

    I have heard some talk about a check box that says "Email User?" or some such thing but I cannot find this supposed feature under Form Settings.

    Any help would be much appreciated as soon as possible!

    Thank You.


  2. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    As long as you have a email field with that box checked, a proper from email set in the form settings, and the user submits a valid email address they should receive it.

    Have you tried different user emails to see if you get different results?

  3. SweetPweb
    Posted 1 year ago #

    Can you say how this was resolved? I am running into the same issue and I'm sure I'm simply missing something but wanted to see if I could get a hint... Thx.

  4. ernietamminga
    Posted 1 year ago #

    Me too.
    I just set up Ninjaforms and really like it, except that user-email notification doesn't seem to work. I've tried filling-in the forms using several different email accounts. None of them receives a message.
    The admin-notification works fine.

  5. Morphim
    Posted 1 year ago #

    Just in case anyone else comes across this problem & is on a test server (ie:Localhost & not live) then this probably won't work.
    This is because it's unlikely you have any kind of mail server set up on your PC.

    The reason I mention it is because I'm on a Localhost test server, couldn't get this to work then realised why. Do'h!

    Just saying ... : )

  6. The_Wilf
    Posted 1 year ago #

    Anyone having this problem should check their spam folder. That's what was going on for me.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic