User course progress lost | WordPress.org

tanimawadhwa
(@tanimawadhwa)

1 year, 10 months ago

Hi,

A few days back a user on the above website repurchased a course but after the repurchase, the course progress of her previous course was lost. How can the lost course progress be recovered?

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support brianvu-tp
(@briantp)

1 year, 10 months ago

Hi,

We are so sorry, it is impossible. You should set an option like this to the user will not be lost the progress when repurchasing https://prnt.sc/WYsF4DyfA966

Thanks

Thread Starter tanimawadhwa
(@tanimawadhwa)

1 year, 10 months ago

The option was enabled before the repurchase. But still, the progress is lost. Please help in recovering it.

Plugin Support brianvu-tp
(@briantp)

1 year, 10 months ago

Hi,

Our developers are checking this issue, we will release a new version soon.

Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘User course progress lost’ is closed to new replies.

In: Plugins
3 replies
2 participants
Last reply from: brianvu-tp
Last activity: 1 year, 10 months ago
Status: not resolved