Support » Plugin: New User Approve » User count stuck

  • Hi there,

    The user counter on the left hand menu in the admin dashboard appears to be stuck with this plugin in my install. So on the wordpress admin menu I see the Users menu item with a number 5 in the white circle next to it. That number used to be the number of subscribers who needed approving, but now it is a constant 5.

    If I deactivate the plug in then the number goes away (as you would expect) and if I reactivate it then it returns with the number 5. I have even tried deleting the plugin and reinstalling, but it still comes back up with the number 5. Clearing cache in the browser doesn’t help either.

    Is something caching? Is there a way to flush this plugin to get it to recognise that I don’t have 5 users waiting for approval? (it remains on 5 regardless of the actual number waiting)

    Many thanks.

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