Title: User Capability Issues
Last modified: July 23, 2019

---

# User Capability Issues

 *  [bee15](https://wordpress.org/support/users/bee15/)
 * (@bee15)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/user-capability-issues/)
 * Hi, I am having issues with users and their capabilities on my site [http://www.tilt.nz](http://www.tilt.nz)
   
   I have the product categories protected by user role to hide my store to the 
   general public and have both Ultimate Member and User Role Editor plugins installed.
 * I want to create two separate roles – 1. Warehouse (who can read, edit & publish
   orders, posts and products to fulfil orders and update bin locations on products)
   and 2. Wholesaler (customers who can see/read the entire site and has access 
   to the protected categories).
 * I have another E-Commerce site which just uses User Role Editor and it works 
   perfectly. I have exported the user roles and imported them into this site. It
   was working fine until I assigned a user the Warehouse role.
    Now, the issues
   I’m having are: • The current imported Wholesaler role glitched(?) out and the
   title disappeared, leaving it blank. I also now cannot delete that role or revoke
   the role capability from the users that were assigned it originally. So I have
   made a new one with the same capabilities, but I would still like to delete the
   one not in use. • When logged in as the Warehouse role, I cannot access the front
   homepage at all; it keeps redirecting me to the account’s profile page. • The
   Warehouse role is supposed to be able to edit products and access the backend
   to see orders – but again, it keeps redirecting to the profile page.
 * Can you please give me some advice on what to do. I can give admin access so 
   you can reproduce the issues I am having.
 * Thanks in advance,
 * Tawny
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-capability-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘User Capability Issues’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [bee15](https://wordpress.org/support/users/bee15/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/user-capability-issues/)
 * Status: not resolved