Title: user cant post a comment
Last modified: May 27, 2020

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# user cant post a comment

 *  Resolved Anonymous User
 * (@anonymized-17070012)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/)
 * After updating to V7.0.1 I faced this issue in the browser console:
    a 500 error
   with this file: /wp-content/plugins/wpdiscuz/utils/ajax/wpdiscuz-ajax.php
 * the comment is not posting! I am using WPRocket and have excluded all the plugin’s
   JS files but to no avail..
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-cant-post-a-comment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [gVectors Support](https://wordpress.org/support/users/gvectorssupport/)
 * (@gvectorssupport)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12897979)
 * Hi @nakib4tech,
 * We’ve just checked your website and don’t find such an issue. Everything works
   fine. Please see the testing comment [here](https://nakib4tech.com/%d8%a5%d9%86%d8%b4%d8%a7%d8%a1-%d9%85%d9%88%d9%82%d8%b9-%d9%88%d9%88%d8%b1%d8%af%d8%a8%d8%b1%d9%8a%d8%b3-%d9%85%d8%ac%d8%a7%d9%86%d8%a7%d9%8b/#comment-1711).
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12897997)
 * Hi @nakib4tech,
    All work fine for use. This is a local cache issue in your PC.
   Please delete all caches and purge the CDN again. Then use a private session 
   of a browser to check it, or just delete the browser cache pressing Ctrl+F5 twice.
 *  Thread Starter Anonymous User
 * (@anonymized-17070012)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12898015)
 * Hi [@gvectorssupport](https://wordpress.org/support/users/gvectorssupport/)
 * Thank you so much. The issue is with the WPdiscuz Ajax method.. I have used the
   native wordpress ajax instead about 10 minutes and the issue resolved:)
 * However, I am seeing now another design issue on mobile. The number of comment
   above the bubble is moved to other location. Please check this screenshot: [http://prnt.sc/son1cp](http://prnt.sc/son1cp)
 * Regards
 *  Plugin Support [gVectors Support](https://wordpress.org/support/users/gvectorssupport/)
 * (@gvectorssupport)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12898101)
 * Hi @nakib4tech,
 * Please navigate to Dashboard > wpDiscuz > Settings > Styles & Colors admin page,
   put the CSS code in the “Custom CSS Code” textarea:
 *     ```
       @media screen and (max-width: 600px){
          #wpd-bubble-wrapper {
              width: 42px;
          }
       }
       ```
   
 * Also, please check on incognito mode if you’re checking on mobile devices. Because
   mobile browsers have a hard cache, you’ll not be able to see the change immediately.
 *  Thread Starter Anonymous User
 * (@anonymized-17070012)
 * [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12899069)
 * Hi @gvectorssupport
 * It worked, many thanks sir:)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘user cant post a comment’ is closed to new replies.

 * ![](https://ps.w.org/wpdiscuz/assets/icon-256x256.png?rev=1076265)
 * [Comments - wpDiscuz](https://wordpress.org/plugins/wpdiscuz/)
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 * 5 replies
 * 3 participants
 * Last reply from: Anonymous User
 * Last activity: [6 years ago](https://wordpress.org/support/topic/user-cant-post-a-comment/#post-12899069)
 * Status: resolved