Title: User cannot login
Last modified: April 6, 2017

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# User cannot login

 *  [Marc Decroux](https://wordpress.org/support/users/marcdecroux/)
 * (@marcdecroux)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-login-2/)
 * Hello !
 * My website is : [http://www.judo-vsg-fribourg.ch](http://www.judo-vsg-fribourg.ch).
 * I made last weekend the upgrade to 4.7.3. And now my users cannot login anymore.
 * How can I fix this problem?
 * Any help will be welcome….
 * Thanks & regards,
 * Marc

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-login-2/#post-8999691)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to /wp-content/
   themes/ and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 *  [mdshak](https://wordpress.org/support/users/mdshak/)
 * (@mdshak)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-login-2/#post-8999692)
 * What is actual issue with login? Are you getting any error message at login page
   screen. Just explain issue in detail.

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘User cannot login’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [mdshak](https://wordpress.org/support/users/mdshak/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-login-2/#post-8999692)
 * Status: not resolved

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