• Resolved flarad

    (@flarad)


    Hi,
    I’ve a problem with the plugin, basically when the user subscribe to the website to create a new account through the registration form, the information are not registered in the WordPress user dashboard and therefor no email is sent to the user nor the owner of the website.
    I already checked with Post SMTP and it seems to work as expected.

    Can you help me figure it out why it behave in this way?

    Fla

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  • Plugin Support sharmadpk03

    (@sharmadpk03)

    Hi @flarad,

    Apologies for getting back to you late. It’s strange that the Users information is not getting saved. If the registered user is being shown in the Users table in WordPress then the information that they filled through the form is shown under the heading User Extra Information. You need to click on the username of that user and you will find the heading “User Extra Information”. All the information is listed there.

    Let me know if this is not the case and I will get back to you.

    Regards!

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