Title: User Agent Issue
Last modified: August 30, 2016

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# User Agent Issue

 *  [couts](https://wordpress.org/support/users/couts/)
 * (@couts)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/user-agent-issue/)
 * I have a CMS running imports at the moment. All was working well until I attempted
   to load a batch of 300+ rows referencing the one image on my WordPress Media 
   Server. This has now caused WordPress to ‘blacklist’ my CMS User Agent. I have
   Whitelisted the IP, but this doesn’t seem to have fixed the issue. Can someone
   tell me how I can whitelist a User Agent through WordPress, or should it be done
   through my host provider.

The topic ‘User Agent Issue’ is closed to new replies.

## Tags

 * [user-agent](https://wordpress.org/support/topic-tag/user-agent/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [couts](https://wordpress.org/support/users/couts/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/user-agent-issue/)
 * Status: not resolved

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