Hi @rinart73 ,
We’re truly sorry to hear about your disappointing experience.
Please note that the free version of FileBird does work with Gutenberg /WooCommerce. We completely understand how frustrating it can be when things don’t seem to work as expected, and we’d really appreciate the chance to look into this for you.
Our support team is always ready to help. If you could please contact us at ninjateam.org/support, we’ll be more than happy to investigate the issue and make sure everything runs smoothly for you.
Your experience means a lot to us, and we truly appreciate your patience, understanding, and for giving FileBird a try
Best Regards,
Daisy
I checked again. It does work with Gutenberg (my bad here), but doesn’t seem to work with Woocommerce. Specifically “Product image” and “Product gallery” display standard media library selection instead of folders and “Unlock new features – Go Pro” banner.
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This reply was modified 1 month ago by
rinart73.
Hi @rinart73 ,
Thank you so much for taking the time to check again and update your feedback, we really appreciate it.
Some features like “Product image” and “Product gallery” folder support are indeed available in the Pro version only. However, we’d be more than happy to assist you directly to make sure FileBird works smoothly with your WooCommerce setup.
Please reach out to us at ninjateam.org/support, where our live support team can help you troubleshoot and ensure full compatibility.
If you feel we’ve earned it after this, we’d be deeply grateful if you could consider updating your rating, it really means a lot to us and helps our small team keep improving FileBird for everyone ❤️.
Best Regards,
Daisy
