Useless and full of bugs plugin

We used this plugin for our website and let me tell you, there are countless bugs and issues in this which the developer cannot fix and will ask for 100s of dollars to fix which should have already been done in the first place.

We purchased this plugin for 100USD and let me tell you, it was a complete waste of money and time.

To begin with, the developer is unprofessional, unhelpful and downright rude. He talks nicely and responds quickly when you are in the process of purchasing his plugin but when you have already paid him, he would not be the same person.

He offers to set up the plugin by himself but won’t teach you or show you via Teamviewer how it’s done and most importantly, you have to provide him with complete server details so that he does this on his end.

So we obviously did not want him to set up because we were not ready to share the entire server details with FTP access etc because this is not a good security practice to do so. So we decided to do it on our own. But we were not able to install it correctly, guess why? That’s cause the documentation on how to set up the plugin is incomplete on his site and lacks on critical steps.

Now, since we were not able to set it up correcrly, the plugin did not work and the developer put the blame on us, great! instead of acknowledging his mistake.

But the biggest problem of all was that the plugin auto-expires!! Yes, you read it right, it auto-expires? And when we talked about it to the developer, he said, we did something and that’s why it auto-expired. But, we haven’t done anything, in fact we did not even did anything after installing and configuring the plugin, yet it automatically expired it’s subscription.

On top of this, based on his shady behaviour and questionable business practices, it would not be a surprise that the plugin carries a spyware within it that sends all your client’s details to him.

My advice would be that:
Do not use this plugin. The entire system is too complex and rare to be purchased via an off-the-shelf solution. I would suggest building a small form that captures client’s details and using a messaging system to communicate with the client. Or maybe even building a basic version of the system by PHP developers.

​I repeat, do not buy this plugin and it has been an utter waste and an extremely bad experience. ​