I was going to give these guys the benefit of the doubt, but I am just continuously getting disappointed with their support. I am a paying customer, bought countless plugins and even hired them for custom work. Yet, when I ask for support I am met with arrogance and a treatment as if customers are scum and idiots for having problems. In particular a support agent going under the name “Robert”. Always the same thing, everything is a debate with the is guy, having to prove his superiority. It’s embarrassing. Instead of working towards solving this issue, this guy just leaves you in the cold. They don’t even seem to be interested in figuring out what is wrong so they can optimize their plugins to work for all installs.
Even if I wanted to stick to wpforo I can’t, because I cannot trust these people to offer adequate support. Honestly, it’s the worst support I have ever come across running my site and having purchased countless plugins.
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