We’re sorry for any trouble you’re having with our plugin. Could you please tell us about the issues you’re facing? We’ll do our best to fix any problems.
You can create a support topic on the plugin’s support forum and include details, screenshots, or a screen-recorded video.
We’ve resolved multiple issues and just released a version, v5.0.1, today. Could you please try using the updated version? If you encounter any problems, please inform us, and we’ll try our best to fix them.
You can create a support topic on the plugin’s support forum and include details, screenshots, or a screen-recorded video.
No, you don’t need to try the new version. Everything worked fine for me on the old purchased version. I had custom dark theme CSS and a custom dark theme toggle in a specific place.
Your specialist updated my plugin, after which the dark theme started to look just awful – a mix of my CSS and your standard one, the switch moved down somewhere.
All my requests to tech support were ignored for a week, then they replied – that we are going on vacation. My site looks terrible because of your plugin update, and the backups before the update are wiped out.
I don’t recommend anyone to get in touch with your products. Tech support is just not there and every update breaks something.
