• Resolved wolfgangu

    (@wolfgangu)


    Hello WPDataTables

    I hope you can please help me here as I can’t proceed with my Database

    When I create a new table and choose a column and change the data type to a “string” I have tried to choose the “Use Values from another WPDatatable (foreign key)” option from the “possible values for column select box” option but the button does not show to then choose the other tables and column etc and it won’t save as freezes up
    I have tried existing tables also that already have foreign keys but still the same

    I am using WPDataTables 5.0 and I tried to downgrade to 4.5 and I tried to downgrade WP from 6.1 to 6.0, php = 7.4 and tried Firefox instead of chrome and still no good

    It has been 4 months since I have had to create a new table with foreign keys so I am not sure what else might be a cause regarding any other plugins that may conflict etc

    I really like your product and am enjoying building my database and at some time I would love to give you my opinion as to some other features if possible, especially to improve the “relationship database ” side of WPDataTables, as without tables being more relational, it is really awkward to add new records or to show data without doubling up on the field columns in tables

    thank you, keep it going !
    cheers

    • This topic was modified 1 year, 7 months ago by wolfgangu.
    • This topic was modified 1 year, 7 months ago by wolfgangu.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello, @wolfgangu
    Since you’re using the Premium version of the plugin, please open a ticket on our official support platform, and we’ll gladly help you there.

    Premium products are not supported in these forums, as per this comment by WordPress.org moderators.

    Thank you for understanding.

    Thread Starter wolfgangu

    (@wolfgangu)

    thank you for your reply

    I tried to submit a ticket but unfortunately I don’t have a purchase code

    I do believe it is an issue with your plugin though and it would affect others

    so I am not sure what to do as now I am stuck

    please advise

    cheers

    • This reply was modified 1 year, 7 months ago by wolfgangu.
    Thread Starter wolfgangu

    (@wolfgangu)

    Hello

    I have tried to add WPDataTable plugin 5.0 on another site and the Foreign key option works Ok which means something is corrupted on my current site

    I have deactivated many plugins including all other WPDataTable plugins except for the main one and still no good

    Can you give me some ideas please ?

    Thread Starter wolfgangu

    (@wolfgangu)

    Hello WPDataTable

    Just letting you know in case it will help if another customer has the same problem

    I found that the “Element Pack Pro” plugin caused the problem, I have deactivated and deleted it so all is good now

    cheers

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello, @wolfgangu
    Apology for replying so late.
    – We are happy to see that you found and resolved this conflict by disabling the said plugin, thank you for letting us know, we will make note of it for other users to be aware of.

    In the future, when you have any questions about any premium feature, you can open a ticket in the Pre-Purchase section, that way you won’t be asked for a Purchase Code.
    Kind regards.

    Thread Starter wolfgangu

    (@wolfgangu)

    Hi wpDataTables

    thank you for your offer to ask questions from Support, I appreciate it

    cheers

Viewing 6 replies - 1 through 6 (of 6 total)
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