Title: Use Backend box in shortcode
Last modified: June 30, 2020

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# Use Backend box in shortcode

 *  [davidebr90](https://wordpress.org/support/users/davidebr90/)
 * (@davidebr90)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/)
 * Hi, I wanted to know why in the administrator backend I see a greater number 
   of customers on the same product id, in particular I use the code:
 *     ```
       [customer_list product="23" show_titles="true" scrollx="true"  order_number="false" 
       order_status="wc-completed, wc-processing, wc-on-hold, wc-pending, wc-cancelled, wc-refunded, wc-failed" 
       order_status_column="true"
       billing_first_name="false" billing_last_name="false" billing_company="true" billing_email="true" billing_phone="true" billing_address_1="false" billing_address_2="false" billing_city="true" billing_state="true" billing_postalcode="false" billing_country="false" shipping_first_name="false" shipping_last_name="false" shipping_company="false" shipping_address_1="false" shipping_address_2="false" shipping_city="false" shipping_state="false" shipping_postalcode="false" shipping_country="false" customer_message="false" customer_id="false" customer_username="false"  order_payment="false" order_shipping="false" order_coupon="false" order_variations="false" order_total="true"
       order_date="true"  order_qty="false" order_qty_total="false" order_qty_total_column="false" 
       limit="9999"]
       ```
   
 * In the backend I also see the fields related to woocommerce subscription (such
   as “pending-cancel” and “active” for subscriptions). This does not happen in 
   the shortcode of the same product.
 * Also I would like to call all the functions (print, search, PDF etc.) in the 
   shortcode .. how do I do it?
 * thanks

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Kokomo](https://wordpress.org/support/users/kokomoweb/)
 * (@kokomoweb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13055668)
 * Hi [@davidebr90](https://wordpress.org/support/users/davidebr90/),
 * For your first question, it is probably because your settings are not the same.
   In the admin settings you can chose which order statuses you want to show, you’ll
   have to select the same ones as the ones in the shortcode.
 * Regarding the woocommerce subscription fields, what is the header of that column
   that is showing in it? It might be a field that is only available in the premium
   version.
 * For the print/search/pdf and sorting in the shortcode, you need the premium version
   of the plugin.
 *  Thread Starter [davidebr90](https://wordpress.org/support/users/davidebr90/)
 * (@davidebr90)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13055795)
 * Thanks for the very quick reply!
 * Then in the column “Order Status” in the shortcode do not display some states
   such as “pending-cancel” and “active” (which concern subscriptions and not normal
   woocommerce products).
 * These are seen in the backend wp-admin table, but I don’t see them in the shortcode.
 * PS: I have inserted in the shortcode all the attributes of “order_status” wc-
   completed, wc-processing, wc-on-hold, wc-pending, wc-cancelled, wc-refunded, 
   wc-failed) but the filter in the shortcode of the users frontend is always different.
 *  Plugin Author [Kokomo](https://wordpress.org/support/users/kokomoweb/)
 * (@kokomoweb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13059568)
 * [@davidebr90](https://wordpress.org/support/users/davidebr90/) the plugin displays
   a list of orders made for a product so it is normal that it wouldn’t display 
   the associated subscriptions. Can you show me a screenshot of the admin list 
   where it shows the subscriptions?
 *  Thread Starter [davidebr90](https://wordpress.org/support/users/davidebr90/)
 * (@davidebr90)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13059901)
 * I understand, what I don’t explain is why with the same settings a product shows
   in the backend a different list of the front end.
 * Attached are the links of the same product with the lists :
 * [https://ibb.co/h7wz3kF](https://ibb.co/h7wz3kF)
 * [https://ibb.co/ydCWvDb](https://ibb.co/ydCWvDb)
 *  Thread Starter [davidebr90](https://wordpress.org/support/users/davidebr90/)
 * (@davidebr90)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13059918)
 * I would be interested in listing in particular the recurring subscriptions for
   a product (therefore the same product every day, week, month etc.), do you think
   this function will ever be in the paid version?
 *  Plugin Author [Kokomo](https://wordpress.org/support/users/kokomoweb/)
 * (@kokomoweb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13060113)
 * have you tried without spaces for the list of order statuses in the shortcode?
 * Regarding adding compatibility with subscriptions, we are currently rewriting
   the plugin from the ground up and it will be a lot easier for us to add more 
   functionalities ourselves, and our users will be able to add whatever they want
   as well using hooks and filters. We will then look at that, but we don’t have
   any immediate plans to do so.
 *  Thread Starter [davidebr90](https://wordpress.org/support/users/davidebr90/)
 * (@davidebr90)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13066241)
 * Thanks for help….can you tell me if i buy your license to use the premium plugin
   will i receive lifetime updates?
 *  Plugin Author [Kokomo](https://wordpress.org/support/users/kokomoweb/)
 * (@kokomoweb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13069069)
 * Updates and support for the premium version is for one year. You’ll need to renew
   every year.

Viewing 8 replies - 1 through 8 (of 8 total)

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 * ![](https://ps.w.org/wc-product-customer-list/assets/icon-256x256.gif?rev=3531446)
 * [Product Customer List for WooCommerce](https://wordpress.org/plugins/wc-product-customer-list/)
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## Tags

 * [Backend](https://wordpress.org/support/topic-tag/backend/)
 * [frontend](https://wordpress.org/support/topic-tag/frontend/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)
 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 8 replies
 * 2 participants
 * Last reply from: [Kokomo](https://wordpress.org/support/users/kokomoweb/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/use-backend-box-in-shortcode/#post-13069069)
 * Status: not resolved