Support » Plugin: WooCommerce » Usage limit per user not working properly

  • Resolved sopre10

    (@sopre10)


    Hey. I just have some issues with using Usage limit per user with our coupons.

    We have our coupon to have it set to 1 but it seems to only work once total instead of have it work once per user.

    So take for example we have a new coupon called “SHOP10”.

    When a user uses “SHOP10” it has a total usage of 1 but then when another user tries to use it it gives the notice “Coupon usage limit has been reached.”

    This seems to be a problem before but we are running the latest woocommerce Version 3.5.3

    Thanks a lot and hope to hear back from you guys!

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  • Plugin Support Praveen

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @sopre10

    You say that you are running version 3.5.3, can you please update to 3.5.7 and then check if the behavior persists with only WooCommerce activated. Also please ensure that you have the below setup:

    Let us know how it goes.

    Cheers!

Viewing 1 replies (of 1 total)
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