Title: UsabilityDynamics site down?
Last modified: August 30, 2016

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# UsabilityDynamics site down?

 *  Resolved [MarioKnight](https://wordpress.org/support/users/marioknight/)
 * (@marioknight)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/)
 * Last week, I finally had the time to troubleshoot an issue I had with a payment
   gateway and this plugin. The forums over at UD were down during what seemed to
   be a site upgrade, but thankfully I was able to get the issue resolved without
   using them for reference as I normally do.
 * Today, I decided to do the upgrade to 3.10, and right off the bat, my premium
   features were disabled. I went to the site, which now just shows the text “Nothing
   found.” in any URL I’ve been to before.
 * Should there be cause for concern now that I’ve had limited access to the site
   twice in less than a week now? This plugin has been a godsend, but with the developer’s
   site fully down and no communication from them to clients on anything going on,
   seems a bit troublesome.
 * [https://wordpress.org/plugins/wp-invoice/](https://wordpress.org/plugins/wp-invoice/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/#post-6267684)
 * Hello.
 * You can click ‘Check Updates’ on your site after update of the plugin and add-
   ons should be downloaded again to your site. We apologize for inconvenience with
   the site. You can always get support here.
 * Regards.
 *  Plugin Contributor [Eric Sopp](https://wordpress.org/support/users/ideric/)
 * (@ideric)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/#post-6267959)
 * Hey MarioKnight, we would love to speak with you and assist with any problems
   you may have. Please shoot us an email anytime at [hello@usabilitydynamics.com](https://wordpress.org/support/topic/usabilitydynamics-site-down/hello@usabilitydynamics.com?output_format=md)
 *  Thread Starter [MarioKnight](https://wordpress.org/support/users/marioknight/)
 * (@marioknight)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/#post-6267960)
 * Hello all,
 * I tried the update again a week later, and it went through with no issues, so
   that might have only been an issue for that day. Thank you for the additional
   email contact if I need it in the future. I will mark this topic as resolved.
 *  Plugin Contributor [Eric Sopp](https://wordpress.org/support/users/ideric/)
 * (@ideric)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/#post-6267961)
 * Sounds good – thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘UsabilityDynamics site down?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg)
 * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-invoice/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-invoice/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-invoice/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-invoice/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-invoice/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Eric Sopp](https://wordpress.org/support/users/ideric/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/usabilitydynamics-site-down/#post-6267961)
 * Status: resolved