URL to Edit in elementor problem

Resolved bodzio16
(@bodzio16)

2 years, 7 months ago

Hello!

I have changed websites URL. I followed instructions at https://elementor.com/help/i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore/

However it does not do the trick. On header and footer edit page instead of

https://www.newdomain.com/wp-admin/>>>elementor-page -editing-link here<<<<

it links to

https://wp-admin/>>>elementor-page -editing-link here<<<<.

Going by hand to https://www.newdomain.com/wp-admin/blablabla will ask for password again and redireckt to dashboard. I tried manually to search in the database for some setting/url related, but with no success. I would be happy with any hints…

Viewing 8 replies - 1 through 8 (of 8 total)

Umar
(@bsfumar)

2 years, 6 months ago

Hello @bodzio16 ,

Thank you for your kind patience with this and sorry for the delay in replying you here.

I also tried the same and I got the expected results on my test site while troubleshooting things from my side. Take care of the 4th point as sometimes we missed the WordPress default option in such cases.

As they have mentioned In Settings > General on your WordPress Dashboard, make sure that the URLs are similar. Did you check that?

Also, the settings come from the Elementor plugin itself. If still not working, then you can ask them for the same to know their input also.

Hope this helps!

Happy new year to you and you and your family members 🙂

Thank you,
Umar

Thread Starter bodzio16
(@bodzio16)

2 years, 6 months ago

Unfortunately URLs in settings are OK.

Plugin Support Herman Asrori (BSF)
(@bsfherman)

2 years, 5 months ago

Hi @bodzio16, sorry for the long delay.

Is it possible for you to create a video showing what this issue actually looks like?

Looking forward to hearing from you.

Kind regards,
Herman 😊

Thread Starter bodzio16
(@bodzio16)

2 years, 5 months ago

hello!

Take a look on the picture https://ibb.co/D89yq7c. Instead of the full link to edit in elementor there is one without the domain. Clicking on it does 404 of course, and putting the full link into the address bar gives a login page.

Plugin Support Herman Asrori (BSF)
(@bsfherman)

2 years, 5 months ago

Hi @bodzio16,

Thanks for the screenshot. Is it happening only on the template you marked with the red ellipse, or the same thing is happening on all the templates? If it is happening on all the templates, what about the page that is created using Elementor?

Looking forward to hearing from you.

Kind regards,
Herman 😊

Plugin Support Herman Asrori (BSF)
(@bsfherman)

2 years, 5 months ago

I am marking this thread as Resolved due to the lack of activity. If you need further help, please respond to this thread, or start a new one.

Kind regards,
Herman 😊

Thread Starter bodzio16
(@bodzio16)

2 years, 5 months ago

sorry,

It is the same with all themes, however the page what I am editing is preinstalled by theme I am using. Theme was not updated since instalation and it used to work before.
Umar
(@bsfumar)

2 years, 3 months ago
Hello @bodzio16 ,

Thank you so much for your kind co-operation and sorry for the delay in replying you here in this thread.

If an issue still there and anything I can do from my side, I will do and then I would like to have words with the developers here on my side. For that, you can create a new support ticket from here:
https://brainstormforce.com/open-a-ticket/

So, our team of developers can help you in the same. I anticipate hearing from you.

Thank you,
Umar
- This reply was modified 2 years, 3 months ago by Umar.

Viewing 8 replies - 1 through 8 (of 8 total)

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