Support » Plugin: Fancy Comments WordPress » URL parameters result in different sets of comments for the same page

  • Resolved oferkeidar

    (@oferkeidar)


    The comments are associated with the full path of the page, including the URL parameters. As a result, users coming from different sources (and therefore different URL parameters) see different sets of comments.

    Is there a way to make the plugin use the post URL without the additional parameters?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    Yes, it’s possible. If you drop email at support[at]heateor[dot]com, we would be able to help you out.

    Thread Starter oferkeidar

    (@oferkeidar)

    Thank you very much – the solution you gave me works like a charm!

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome

    Thread Starter oferkeidar

    (@oferkeidar)

    hi,

    for some reason the fix (the addon you sent me) stopped working.
    I’m now seeing again for each page a different set of comments for different UTM parameters.

    Any idea how to fix this?

    For example this post has no comments

    but you can see the same page here, with comments:

    • This reply was modified 1 year, 9 months ago by oferkeidar.
    • This reply was modified 1 year, 9 months ago by oferkeidar.
    • This reply was modified 1 year, 9 months ago by oferkeidar.
    Thread Starter oferkeidar

    (@oferkeidar)

    if it helps, i tried to debug this and saw that the parameter:
    utm_content
    is the one creating the different sets of comments.

    Plugin Author Heateor Support

    (@heateor)

    “utm_content” is the new parameter which was there the last time you contacted me. Just sent you the fix after making required changes.

    Thread Starter oferkeidar

    (@oferkeidar)

    Thanks so much for your help!
    so basically, i can add parameters to the fix files when needed?

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome.

    So basically, i can add parameters to the fix files when needed?

    Yes.

Viewing 8 replies - 1 through 8 (of 8 total)
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