[resolved] Urgent WP/Domain Issue (5 posts)

  1. rappeneckers
    Posted 3 years ago #

    Hi there,

    I have a urgent WordPress issue that I would appreciate any help with! Here is my issue:

    Early last week, I purchased domain & hosting for my website (rappeneckerdesign.com) through GoDaddy. Immediately after that, I went onto wordpress.com and went through the steps to set up my account (I realize now that I didn't need to do this and I originally didn't set WP up through GoDaddy, I now have done this). When I was setting up the account on wordpress.com, when you get to the part where you add your domain in for your site, I put my domain name in and put down that I had already purchased the domain, so my domain would be mapped to WP from GoDaddy.

    After I realized that I set it up wrong, I logged into WordPress.com and removed all the info in regards to my site. I then logged into GoDaddy, set up WordPress, created a different WP login and I thought I was ready to go.

    Now I have been getting these warning since last week: "Warning: Domain Mapping is not set up for this site" & "The page isn't redirecting properly".I'm not even able to log into my WP site unless I clear my history and restart my computer, which doesn't always work.

    I've contacted GoDaddy 4 times and they say everything is fine on their end, so the issue must be with WordPress.

    I would appreciate any help I can get with this issue!!

    Thank you in advance,
    [email redacted]

  2. WPyogi
    Forum Moderator
    Posted 3 years ago #

    You need to contact WordPress.COM for help with this issue -- these forums are for .ORG sites (so we can help once you're on your GoDaddy site) - but have no control over anything to do with .COM sites.

  3. rappeneckers
    Posted 3 years ago #

    Thank you for the response. they only way I found to contact WordPress.com was through email, I sent them an email last week when the issues started but haven't heard from them and am worried that I won't be able to get this resolved.

  4. WPyogi
    Forum Moderator
    Posted 3 years ago #

    You can try posting on their forums: http://en.forums.wordpress.com/

    Unfortunately, there really isn't anything we can do here on .COM issues.

  5. rappeneckers
    Posted 3 years ago #

    I appreciate the help. Thanks

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