• Resolved Taha Halabi

    (@tahahalabi)


    Hello,

    I activated the paypal and stripe integration in integration settings,
    after that I went to any quiz and enabled the paypal and stripe and put a price for each,

    the problem is that when the user enter and pay with stripe, the quiz is asking him also to pay with paypal, that is the problem, I want my user to pay with one of them not the both, he paid with stripe, why he should pay with paypal another time?

    Plz If you can fix this as soon as possible, I need it urgent

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @tahahalabi,

    Thank you for the topic.

    I am really sorry about the issue you are experiencing.

    We have checked this case and noticed that, really, there was an issue in this regard.

    As you are a PRO user, please contact us via this form for premium support and further investigation. Our customer care specialists will always be happy to help you and provide you with the zip file, where the issue will already be fixed for you.

    Commercial products are not supported in these forums. ​

    Thank you.

    Thread Starter Taha Halabi

    (@tahahalabi)

    Dear Jasmine,

    Welcome.
    I sent email to info@ays-pro.com, because I filled out this form before and no respond, if you can check the issue as soon as possible and if we can fix it today will be great, because I need it urgent.

    Thanks.
    Best Regards

    Plugin Support Jasmine

    (@hyenokian)

    Dear @tahahalabi,

    Thank you for your reply.

    I want to mention, that we have already answered your question via this form.

    So, please check it out to find the answer to your question.

    Thank you.

    Thread Starter Taha Halabi

    (@tahahalabi)

    Dear @jasmine

    Thank you,
    Yes you are right,
    I’m sorry I didn’t see the email,
    But this is not for this topic (payment), you mean the another topic
    https://wordpress.org/support/topic/urgent-score-problem-display-the-score-result-for-each-category/#post-15260385

    Best Regards

    Plugin Support Jasmine

    (@hyenokian)

    Dear @tahahalabi,

    Thank you for your reply.

    I want to mention that I also answered this question submitted via this form and promised to send a zip file where the issue will be fixed for you as soon as possible.

    I want to mention that our Development Team is currently working on it and your case is in the process.

    We will fix the issue and send you a new zip file in reply to your message submitted via this form.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Urgent Payment Problem (Let the user pay by stripe or paypal not the both)’ is closed to new replies.