Support » Plugin: Ivory Search - WordPress Search Plugin » urgent help needed

  • Resolved anand99

    (@anand99)


    https://pasteboard.co/JN40sKu.png
    here my header and all the contents including your search box in my header are sticky but the result shown are not sticky and it stays in same position even when the search box along with header is moved up and down

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 28 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    Could you please clear and temporarily deactivate the autoptimize cache that you are using on your website so that I can troubleshoot it?

    Best regards,

    Thread Starter anand99

    (@anand99)

    Autoptmize deactivated

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I could confirm the issue on my test site.

    It will be fixed ASAP in the next version of the plugin.

    Thread Starter anand99

    (@anand99)

    1.Also in detail box the quantity button “+”;”-” sizes are different from the quantity input box
    2. When more than 1 quantity of the product is added through the add to cart button in detail box, only 1 product gets added to the cart

    • This reply was modified 2 months ago by anand99.
    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Thank you for notifying them.

    I will also resolve these issues.

    Thread Starter anand99

    (@anand99)

    also

    1.on clicking on the image or the title or the category respective pages are opened but nothing happens when the empty space are clicked ,therefore requesting you to add this function
    https://pasteboard.co/JNcBwao.png

    2. here the categories and products are shown in the same column, but it would be nice if categories , tags are shown in separate column for desktop version for example
    https://pasteboard.co/JNcG7Ke.png

    3 requesting to link your plugin with perfect brand for woocommerece plugin(https://wordpress.org/plugins/perfect-woocommerce-brands/)
    therefore users can also search by brands for ex
    https://pasteboard.co/JNcJwq9.png

    4 for mobile version
    requesting to provide elementor button to be placed in custom elementor header , on clicking the search button a full screen slider should slide/popup along with search box and on clicking back/return button( in mobile) the slider/popup should close
    currently i have achieved this with the help of a different plugin and shortcode of your plugin)
    for ex
    https://pasteboard.co/JNcZ79a.png

    5 in mobile version shortcode has been added for searchbox .but it is seen that the outline/boarder of the searchbox is thinner than the boarder of the search result box ,it doesn’t look nice
    for ex
    https://pasteboard.co/JNd3RzJ.png

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    1.on clicking on the image or the title or the category respective pages are opened but nothing happens when the empty space are clicked ,therefore requesting you to add this function
    https://pasteboard.co/JNcBwao.png

    Many plugin users want the functionality as it is now so I won’t do it until I get sufficient requests for this functionality.

    2. here the categories and products are shown in the same column, but it would be nice if categories , tags are shown in separate column for desktop version for example
    https://pasteboard.co/JNcG7Ke.png

    This is a custom functionality that you need to achieve by developing custom code.

    3 requesting to link your plugin with perfect brand for woocommerece plugin(https://wordpress.org/plugins/perfect-woocommerce-brands/)
    therefore users can also search by brands for ex
    https://pasteboard.co/JNcJwq9.png

    4 for mobile version
    requesting to provide elementor button to be placed in custom elementor header , on clicking the search button a full screen slider should slide/popup along with search box and on clicking back/return button( in mobile) the slider/popup should close
    currently i have achieved this with the help of a different plugin and shortcode of your plugin)
    for ex
    https://pasteboard.co/JNcZ79a.png

    I will consider adding this in the future version of the plugin.

    5 in mobile version shortcode has been added for searchbox .but it is seen that the outline/boarder of the searchbox is thinner than the boarder of the search result box ,it doesn’t look nice
    for ex
    https://pasteboard.co/JNd3RzJ.png

    It is the same for the desktop.

    You can style it using CSS.

    Thread Starter anand99

    (@anand99)

    Please answer case no. 3
    Also I have found an intermittent problem, on entering keywords in search box nothing happened and the loader was rotating forever but the problem was solved when I refreshed the page

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Please answer case no. 3

    I have answered it as below.

    I will consider adding this in the future version of the plugin.

    Also I have found an intermittent problem, on entering keywords in search box nothing happened and the loader was rotating forever but the problem was solved when I refreshed the page

    I have tested it on your website several times and it works fine for me every time.

    Could you please test it by clearing your browser cache and using a different browser?

    Thread Starter anand99

    (@anand99)

    1.Please keep the page dormant for few hours and try,
    I think I had kept the page open for few hours and the computer went to sleep , after waking up the computer i entered the keyword in the search box (in the same page that I didn’t close before)and the loader kept rotating forever and when I refreshed the page the problem was solved

    2.also while testing your plugin i think I found a conflict with a woocommerce filter plugin ( Advanced AJAX Product Filters) and
    The search results didn’t show on your search box and the problem was solved on deactivating the above mentioned plugin

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    1.Please keep the page dormant for few hours and try,
    I think I had kept the page open for few hours and the computer went to sleep , after waking up the computer i entered the keyword in the search box (in the same page that I didn’t close before)and the loader kept rotating forever and when I refreshed the page the problem was solved

    Tested it the same way but it worked fine for me.

    2.also while testing your plugin i think I found a conflict with a woocommerce filter plugin ( Advanced AJAX Product Filters) and
    The search results didn’t show on your search box and the problem was solved on deactivating the above mentioned plugin

    I will troubleshoot the conflict.

    Thread Starter anand99

    (@anand99)

    Case 1 from above, test the search box in my site at this moment, also remember this is an intermittent issue, i tried in Firefox,chrome, edge and in all the browser the loader is rotating without showing any result

    Thread Starter anand99

    (@anand99)

    try in mobile version, currently it is disabled in desktop version

    • This reply was modified 1 month, 3 weeks ago by anand99.
    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I have again tested it on different browsers and mobile but it works fine for me.

    Could you please test it on a different system and without logging into your website?

    Thread Starter anand99

    (@anand99)

    I have tested it in 6 different sets and laptop but doesn’t work, but on clearing all the data and cache from application manager of chrome the issue is temporarily solved, but after few minutes it goes back to the same state , the issue is only in the Ajax result pop-up,but on clicking the search icon right to the search box the result page opens

Viewing 15 replies - 1 through 15 (of 28 total)
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