URGENT HELP locked out

  • applelivetech

    (@applelivetech)


    7 years, 1 month ago

    I disabled the AG admin plugin from the plugin settings thinking that it would still be available for the admin users however it has applied the settings to my main admin account so now I am locked out from editing the ag admin plugin, I have also disabled some important WordPress options so that users couldn’t change them by mistake but it’s applied all the changes to my main admin account please help me fix this asap

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  • danielepais

    (@danielepais)

    7 years, 1 month ago

    @applelivetech

    1-login to your server via FTP using Filezilla or equivalent software.
    2-once on your root directory point to wp-content/plugin/AG admin

    Try one of the following

    a- Set Permissions for AG Admin directory to low level, (read only)
    then refresh your browser and see if you have access now
    b- delete the all AG Admin directory, refresh the browser

    If you delete the directory once logged in again you can install the plugin one more time and the only thing needed is to reconfigure.

    For peace of mind you should export your setting from the advance settings. (once you are 100% sure they are the right one).

    Also there should be a Panic link that allows you login in emergency cases like yours.

    Good luck

Viewing 1 replies (of 1 total)
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