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Urgent Help: Is there a solution to integrate CRM, Helpdesk, Customer Queries in (1 post)

  1. InventLabs
    Member
    Posted 1 year ago #

    [Posted in WooCommerce forums over a week ago - no response].

    Hi,

    Can someone advise or point me in the right direction.

    I'm considering using WooCommerce.

    However, is it possible to integrate the following into it:

    Customer queries via. website contact form
    Customer e-mails to our company e-mail address
    Online helpdesk
    Queries via. live chat
    Record of phone-calls to customer into one place

    We're not using any existing systems of this kind, other than a wordpress plugin for the websites contact form.

    If WooCommerce isn't suitable. Can you suggest an alternative solution for wordpress.

    https://wordpress.org/plugins/woocommerce/

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