Support » Plugin: My Tickets » Urgent for non login user

  • Hi,
    I need a quick response, your plugin is working perfectly with login users but for a guest when adding to the cart resp is a success but the cart page is shown Your cart is currently empty. why it’s not working with non-login users please help.

    If your resolve this asap, I will give you good feedback with a rating

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    I’m already discussing this site with somebody via my internal support communications, so I’ll continue that conversation rather than duplicating it.

    Thread Starter ansarbhatti

    (@ansarbhatti)

    @joedolson please answers me my questions.

    Thread Starter ansarbhatti

    (@ansarbhatti)

    the problem is here mt_get_cart
    if a user is not logged $unique_id return false, its cookie problem

    $unique_id = ( isset( $_COOKIE[‘mt_unique_id’] ) ) ? $_COOKIE[‘mt_unique_id’] : false;

    Thread Starter ansarbhatti

    (@ansarbhatti)

    I checked your plugin on another site its fine but on this site its not working fine

    Plugin Author Joe Dolson

    (@joedolson)

    Here’s the answer I sent to you via email:
    ====
    It’s curious. The cookie is set that’s used to track non-logged-in users, but it’s not apparently being used. Can you try disabling all other plug-ins and see if something is interfering? It seems like either data isn’t being saved to transient options *or* the transient options are being deleted prematurely; I can’t tell for sure, however.

    But it could be a theme or plug-in interference, as well. You don’t appear to have any caching plug-ins installed, but if there’s an alternate cache (either from a theme or non-obvious plug-in or at the server level) that could have an impact.

    Thread Starter ansarbhatti

    (@ansarbhatti)

    @joedolson thanks
    But I try with uninstall the other Plugins and current theme but it’s not worked with that

    Plugin Author Joe Dolson

    (@joedolson)

    When you say ‘current theme’ do you mean that you tried it with all plug-ins deactivated and your current theme, or do you mean that you tried it with one of the WordPress default themes? If you have not tried with a default them, please check that.

    I do also notice that your site has a lot of mixed-content warnings; I strongly suggest that you fix those. A plug-in like Better Search and Replace would be able to search for all instances of http://wholesomeequinenutrition.com and replace with https://wholesomeequinenutrition.com/.

Viewing 7 replies - 1 through 7 (of 7 total)
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