Title: Urgent email problem Last modified: June 14, 2018 --- # Urgent email problem * [Nik](https://wordpress.org/support/users/nikbond/) * (@nikbond) * [8 years, 3 months ago](https://wordpress.org/support/topic/urgent-email-problem/) * Sorry… me again, but this is a BIG one. * I’ve noticed that the user meta field ms_email isn’t getting updated when a user updates their user email address. Consequently, when a member signs up for a second membership, their user email address is re-set BACK to whatever is stored in ms_email. * This is clearly a bug and needs fixing urgently. * Please advise as soon as possible. * With many thanks in advance. Nik * PS. I’m currently using version 4.1.3 as it’s the latest version which I’ve found to be relatively stable. Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * (@wpmudev-support8) * [8 years, 3 months ago](https://wordpress.org/support/topic/urgent-email-problem/#post-10406578) * Hey [@nikbond](https://wordpress.org/support/users/nikbond/), * Hope you’re well today. * I tried to log in as a member and tried to change my email address on Membership 2 with the fresh install. And looks like it changed the email address correctly. So I am not sure the steps of the replicate this problem. * Can you write me the exact steps for the try? * Cheers, Oguz * Thread Starter [Nik](https://wordpress.org/support/users/nikbond/) * (@nikbond) * [8 years, 3 months ago](https://wordpress.org/support/topic/urgent-email-problem/#post-10406723) * Hi Oguz * We are using Membership 2 alongside Buddypress, so I’m not sure what you mean by changing your email address “on Membership 2” but the only place our users are likely to edit their email address is in their Buddypress profile (which is linked directly to the standard WordPress email address field). * To replicate the issue – * Sign up for a membership through Membership 2 Change your WordPress user email address or in Buddypress if you have it installed (which effectively be the same thing) * The email address stored in the user meta field ms_email does not get updated and remains as originally set. * Furthermore, it seems that if/when that person signs up for a second membership, Membership 2 uses the email address stored in ms_mail and re-sets the WordPress user email address back to what it was originally too! * I really can’t understand why Membership 2 needs to store an email address in its own field anyway, but if it really must, it absolutely has to be updated when the default WordPress user email address is updated! * Regards Nik * Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * (@wpmudev-support8) * [8 years, 3 months ago](https://wordpress.org/support/topic/urgent-email-problem/#post-10415197) * Hey [@nikbond](https://wordpress.org/support/users/nikbond/), * Hope you’re well. * Thank you for detailed instructions about the problem. Yes, I can replicate it on BuddyPress and Membership 2 installation. So I created a bug report about it, I hope will be solved in one of the next releases. * Cheers, Oguz Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Urgent email problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/membership_b8cdaa.svg) * [Membership 2](https://wordpress.org/plugins/membership/) * [Frequently Asked Questions](https://wordpress.org/plugins/membership/#faq) * [Support Threads](https://wordpress.org/support/plugin/membership/) * [Active Topics](https://wordpress.org/support/plugin/membership/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/membership/unresolved/) * [Reviews](https://wordpress.org/support/plugin/membership/reviews/) * 3 replies * 2 participants * Last reply from: [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/urgent-email-problem/#post-10415197) * Status: not resolved