Support » Plugin: WooCommerce » Urgent! Attributes not saving

  • Hi,

    I’m having trouble adding attributes via the Attribute settings menu.

    I select the attributes that I want, but they don’t seem to be saved.

    This problem occurs only in new products.

    I tried in safari, firefox and in Chrome.

    How can I solve this problem?

    Please, is urgent.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter MarketingPont.com

    (@wpsos911)

    UPDATE:

    the attributes are automatically deleted a few seconds after I press the save attributes button

    Server info: Apache
    PHP version: 7.2.11
    PHP post max size: 8 MB
    PHP time limit: 30
    PHP max input vars: 1000
    cURL version: 7.60.0, OpenSSL/1.0.2k
    SUHOSIN installed: –
    MySQL version: 5.6.23-cll-lve
    Max upload size: 2 MB

    ———

    I try set max input vars to 2000 using .htaccess adding:

    php_value max_input_vars 2000

    But get error 500

    ———

    Please, can help me?

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello,
    Can you check your PHP error logs and see what the 500 error actually is? You can also find them in WooCommerce > Status > Log checking the fatal-errors log.

    Also, the max_input_vars value might be low, try to increase it to 10000.

    Thread Starter MarketingPont.com

    (@wpsos911)

    Hello.

    I diseabled this plugin:

    https://wordpress.org/plugins/woo-variation-swatches/

    And now all is ok.

    I send a message to plugin support.

    Thank you for you help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Urgent! Attributes not saving’ is closed to new replies.