Urgent! ALL Stores gone after reinstall

  • FaraWayTay

    (@farawaytay)


    7 years, 10 months ago

    I was trying to use the the WP Store Locator today and it kept freezing up. So I thought I would simply uninstall and reinstall the plugin. When I did, I lost all stores I had entered. It took me a week to enter all those stores. They can’t just be gone, can they? Please, please help me figure out how to restore the stores I had entered!

    https://wordpress.org/plugins/wp-store-locator/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter FaraWayTay

    (@farawaytay)

    7 years, 10 months ago

    I restored to a previously backup. I got the stores back up. The Store Locator is still not running though. Is there a way to uninstall and reinstall without losing all the locations?

    malikdrako

    (@malikdrako)

    7 years, 10 months ago

    There is an addon that allows you to import/export from/to a csv file, but it is a paid addon.

    Plugin Author Tijmen Smit

    (@tijmensmit)

    7 years, 10 months ago

    Uninstalling a plugin means it removes the files + data.

    What’s the url of your site? If you can’t share it, can you check the browser console for any errors?

    Try to switch back to a default WP theme, and disable all other plugins. If it works, then enable the other plugins one by one until it breaks it again. Let me know the name of the plugin that breaks it.

Viewing 3 replies - 1 through 3 (of 3 total)
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