Jetpack by WordPress.com
[resolved] [closed] UPSET! Lost Stats & Number of Subscriptions Reset (2 posts)

  1. Anita Carter
    Posted 2 years ago #

    I posted another discussion on here regarding the URL being incorrect. I then did more searching and found this post here - http://wordpress.org/support/topic/jetpack-publicize-uses-wrong-url-for-twitter?replies=57. It said to deactivate the plugin from WordPress.com and then reconnect it.

    All of my stats from beginning of time is GONE, GONE, GONE!!! I need that information! And... althouth it fixed the URL issue it reset my subscriptions to 0 when I had 22 subscribers.

    The url in question is http://donaldhilliardjr.org. The incorrect url I was fixing that was initially activated with Jetpack was http://donaldhilliardjr.org/wordpress. I need my stats back!!! And my Subscribers back. I just started a promotion two days ago and didn't even have a chance to download or copy them!


    Be warned... do NOT deactivate your Jetpack from WordPress.com or you will lose your stats and your subscribers.

  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    I replied to your original post here.

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