Support » Plugin: WooCommerce » Upsell and Crossale do not work

  • Resolved Kengun


    When I go to “Linked Products” in any of my single products I can not type anything in the “Upsell” and “Crossale” boxes. On some of my products I have earlier added one product in the “Upsell” but now I can not delete or do anything with it.

    WordPress 4.8.2
    WooCommerce 3.1.2
    Theme: Avada 5.0.5

    Sorry for my bad english, I’m from Norway.

    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sven Hutchinson


    Automattic Happiness Engineer

    Hi there,

    Are you saying you are unable to type anything here like in this screenshot : ?

    Usually when something like this happens there is a conflict causing an error on the page.

    I would first remove any 3rd party plugins that are not from to see if this helps.

    Also make sure that everything on your site is up to date.

    It sounds like there maybe a javascript conflict causing you not to be able to enter text in the box perhaps.



    Yes that was the problem like you show in the screenshot.

    I tried deactivating almost all plugins without any luck. I ended up with installing Storefront theme and activated it temporarily and now I was able to delete/edit the Upsell and Cross-sell fields.

    So it looks that this is caused by the Avada theme.

    Thank you for your time and help.

Viewing 2 replies - 1 through 2 (of 2 total)
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