Title: UPS Shipping Setup Last modified: August 22, 2016 --- # UPS Shipping Setup * [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/) * I purchased the UPS Shipping Add-On for WordPress from Cartpress website, but it does not have any instructions or documentation on how I can connect the shopping cart to the UPS account. * I already filled in the following information in the Settings: * UPS user name UPS password UPS access key (generated) UPS account number Origin Postal Code Type of Package Type of Service * Test Destination Postal Code Test Package Weight * and check the ACTIVE box to activate the shipping method, but it still shows ‘ There is not applicable methods’ in my shopping cart * [https://wordpress.org/plugins/thecartpress/](https://wordpress.org/plugins/thecartpress/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Inigo Gonzalez](https://wordpress.org/support/users/inigoini/) * (@inigoini) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893091) * Hi, * You have to config the countries and others settings in the shipping method. If you have a shipping method for country A and your client if for country B, then this shipping method will not available. * Best regards * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893092) * It set to the United States and my billing address used for testing is in Houston, Texas USA, but it still says the shipping method is not applicable. * Plugin Author [Inigo Gonzalez](https://wordpress.org/support/users/inigoini/) * (@inigoini) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893093) * Hi, * sure?? and the rest of settings??? * Best regards * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893185) * I filled out the settings that were listed the first post in the backend and also registered with UPS a developer account and access key. * Your Plugin Extend only shows the admin screenshot, and no detailed documentation on how to connect to the official UPS account. * Please may you list out the steps to see if I missed any? I noticed your USPS and FedEx Extend had instructions on how to connect to the shipping process, but your UPS had no instructions whatsoever. * [http://extend.thecartpress.com/products/ups/](http://extend.thecartpress.com/products/ups/) * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893186) * If I type in a test package weight and zip code, it generates the rates in the backend, but I don’t know why it does not show up in the front-end checkout process. I currently have flat-rate active as well because the site is up live and selling products. * [http://www.yehcenter.com/2014/?page_id=1768](http://www.yehcenter.com/2014/?page_id=1768) * Flat Rate should show “Shipping” If UPS shows up, it should also have “UPS Ground” under Sending Methods * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 2 months ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893187) * Image of Backend Settings [http://www.yehcenter.com/2014/wp-content/uploads/2015/03/ups_settings.png](http://www.yehcenter.com/2014/wp-content/uploads/2015/03/ups_settings.png) * Front End Checkout [http://www.yehcenter.com/2014/wp-content/uploads/2015/03/checkout.png](http://www.yehcenter.com/2014/wp-content/uploads/2015/03/checkout.png) * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 1 month ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893290) * I am not sure how to use the UPS Developer Kit…do I have to do something with the API before I request an access key? Do I have to request for production access? * There are no instructions on setting up the UPS to Cartpress, yet I paid for the Extend Add-On… * [SherylHohman](https://wordpress.org/support/users/sherylhohman/) * (@sherylhohman) * [11 years, 1 month ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893333) * Did you resolve this ? * I too purchased, I see a shipping amount on the backend, so I assumed it was working. I haven’t gone live with this extension, because theCartpress is not computing taxes correctly. * In fact, I have to keep UPS shipping Disabled on my local server (xampp) because it generates error messages about missing https wrappers (??). * But I did upload and activate the product on my live server to see if it worked.. I did not set up any products, just saw that it generated a shipping price via the “test” setting on the backend. * So, I assumed it would work once I updated my site to use theCartPress and UPS live shipping onto the live server.. * After reading your post, I’m not as confident.. Did you get it working?? How? Or, what have you decided to do instead? * Thank You, Sheryl * Thread Starter [CarolLeung](https://wordpress.org/support/users/carolleung/) * (@carolleung) * [11 years, 1 month ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893334) * This is not resolved…even tho I paid for the UPS Live Shipping… * …and no professional documentation or support * I am currently still using the Flat Rate… * There goes $50 bucks down the drain… * Plugin Author [Inigo Gonzalez](https://wordpress.org/support/users/inigoini/) * (@inigoini) * [11 years, 1 month ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893335) * Hi Carol, * Please try to contact with me using the email: sensei at thecartpress.com If the plugin is not running properly I’ll make a refund of the total cost of it. * Best regards Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘UPS Shipping Setup’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/thecartpress_fefefe.svg) * [TheCartPress eCommerce Shopping Cart](https://wordpress.org/plugins/thecartpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/thecartpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/thecartpress/) * [Active Topics](https://wordpress.org/support/plugin/thecartpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/thecartpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/thecartpress/reviews/) ## Tags * [cartpress](https://wordpress.org/support/topic-tag/cartpress/) * [connection](https://wordpress.org/support/topic-tag/connection/) * [shipping](https://wordpress.org/support/topic-tag/shipping/) * [ups](https://wordpress.org/support/topic-tag/ups/) * 10 replies * 3 participants * Last reply from: [Inigo Gonzalez](https://wordpress.org/support/users/inigoini/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/ups-shipping-setup/#post-5893335) * Status: not resolved