Support » Plugin: Flexible Shipping for WooCommerce » UPS Exception: 111211

  • Resolved Debbie

    (@mybizdw)


    Receiving this error message. I followed the instructions given. Added and have removed my address. Checkmarked then unchecked fallback. Cleared the cache. I use Chrome and tried on Internet Explorer. Tried on my android phone and my neighbor’s phone. All ways that I’ve tried I’m receiving the error. I don’t know why I’m not able to get rid of the error or to get it to work in checkout.

    UPS Fallback!
    UPS Exception: 111211 – The requested accessory option is unavailable between the selected locations.
    Customer matched zone “UPS”
    UPS API Request data:
    Array
    (
    [UPSSecurity] => Array
    (
    [UsernameToken] => Array
    (
    [Username] => xxxxx
    [Password] => xxxxx
    )

    [ServiceAccessToken] => Array
    (
    [AccessLicenseNumber] => xxxx
    )

    )

    [RateRequest] => Array
    (
    [Request] => Array
    (
    [RequestOption] => Shop
    )

    [PickupType] => Array
    (
    [Code] => 01
    )

    [Shipment] => Array
    (
    [Shipper] => Array
    (
    [ShipperNumber] => xxxx
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] => xxxxxx
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [ShipTo] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] => xxxx
    )

    [City] => xxxx
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    [ShipFrom] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] => xxxxx
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [Package] => Array
    (
    [PackagingType] => Array
    (
    [Code] => 02
    [Description] => Package/customer supplied
    )

    [PackageWeight] => Array
    (
    [UnitOfMeasurement] => Array
    (
    [Code] => LBS
    )

    [Weight] => 3
    )

    [PackageServiceOptions] => Array
    (
    )

    )

    [ShipmentRatingOptions] => Array
    (
    )

    )

    )

    )
    UPS API Response:
    stdClass Object
    (
    [RateResponse] => stdClass Object
    (
    [Response] => stdClass Object
    (
    [ResponseStatus] => stdClass Object
    (
    [Code] => 1
    [Description] => Success
    )

    [Alert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [TransactionReference] =>
    )

    [RatedShipment] => Array
    (
    [0] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 03
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [1] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 12
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 3
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [2] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 02
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 2
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [3] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 14
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 1
    [DeliveryByTime] => 10:00 A.M.
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [4] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 01
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 1
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    )

    )

    )
    UPS API Request data:
    Array
    (
    [UPSSecurity] => Array
    (
    [UsernameToken] => Array
    (
    [Username] => xxxxx
    [Password] => xxxxx
    )

    [ServiceAccessToken] => Array
    (
    [AccessLicenseNumber] => xxxx
    )

    )

    [RateRequest] => Array
    (
    [Request] => Array
    (
    [RequestOption] => Shop
    )

    [PickupType] => Array
    (
    [Code] => 01
    )

    [Shipment] => Array
    (
    [Shipper] => Array
    (
    [ShipperNumber] => xxxx
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] =>
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [ShipTo] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] => 1xxxx
    )

    [City] => Casa Grande
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    [ShipFrom] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] =>
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [Package] => Array
    (
    [PackagingType] => Array
    (
    [Code] => 02
    [Description] => Package/customer supplied
    )

    [PackageWeight] => Array
    (
    [UnitOfMeasurement] => Array
    (
    [Code] => LBS
    )

    [Weight] => 3
    )

    [PackageServiceOptions] => Array
    (
    )

    )

    [ShipmentRatingOptions] => Array
    (
    )

    [ShipmentIndicationType] => Array
    (
    [Code] => 02
    )

    [AlternateDeliveryAddress] => Array
    (
    [Address] => Array
    (
    [AddressLine1] => 1xxxxxx
    4
    [City] => CASA GRANDE
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    )

    )

    The page I need help with: [log in to see the link]

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